Car Computer Exchange

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Car Computer Exchange

4.6

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From the business

We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.


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Car Computer Exchange Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

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3,108 reviews

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South Carolina
1 review
0 helpful votes
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08 Dodge PCM
June 10, 2025
Updated review

Quick and easy with no issues. PCM works as it should with no issues thus far.

Date of experience: May 30, 2025

Quick and easy
May 30, 2025
Previous review

Quick and easy

Date of experience: May 20, 2025
Ohio
1 review
0 helpful votes
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Great customer service and I like the fact that you don't have to have the computer flashed.

Date of experience: May 29, 2025
California
1 review
0 helpful votes
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Jeep Wtangler
June 6, 2025
Updated review

Fast, easy with no issue. Clear direction with great result's

Date of experience: May 27, 2025

Details about what was needed were very informative
May 20, 2025
Previous review

Details about what was needed were very informative

Date of experience: May 10, 2025
Virginia
1 review
0 helpful votes
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What started out to be a week turn into two weeks hard to tell a customer that they keep messing you around between shipping and the manufacturer of being so rude when I called for help on the product and data for delivery the person I talked to was so rude for that reason I will not buy another computer from this company or they'll never get my money again thanks to their rudeness and under love delivering I would recommend someone else going somewhere else

Date of experience: May 25, 2025
Macao
1 review
0 helpful votes
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Quick and easy.
June 4, 2025

Car computer exchange was thorough and quick to send out the product.

Date of experience: May 24, 2025
Washington
2 reviews
0 helpful votes
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ECM seems to be the correct part
May 29, 2025
Updated review

Very quick delivery. Seems to be the correct part. Once it was installed, the car started up first click of the key.

Date of experience: May 19, 2025

It took a little bit to be sure I was getting the right...
April 15, 2025
Previous review

It took a little bit to be sure I was getting the right part, I think I have.

Date of experience: April 5, 2025
Pennsylvania
1 review
0 helpful votes
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02 Ram
May 26, 2025

So Far So Good Seems to be working ok. Time Will tell. Thats all for now.

Date of experience: May 16, 2025
Oklahoma
1 review
0 helpful votes
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Works great
May 25, 2025

Really satisfied with the product. Price was good plug and play was awesome. Shipping a little slow.

Date of experience: May 15, 2025
Idaho
1 review
0 helpful votes
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...
May 23, 2025

...

Date of experience: May 13, 2025
Colorado
1 review
0 helpful votes
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Purchase of PCM
May 22, 2025

The most recent update had to be performed on unit when received so that was different than promised but shipping went well, and representative on phone was fine. Could have been a little more friendly but new her job well. Overall good experience.

Date of experience: May 7, 2025
Ohio
1 review
0 helpful votes
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Satisfied
May 22, 2025

I was very happy and I'd use them again. The experience was very easy

Date of experience: May 12, 2025
Utah
1 review
0 helpful votes
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2007 ford explorer
May 18, 2025

Fast, sure hope this fixes it, 2007 ford computers are no longer available this is the only way

Date of experience: May 8, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent
May 17, 2025

Great people to work with thank you for the computer an hour recommend you to other people when it comes time to

Date of experience: May 7, 2025
Washington
1 review
0 helpful votes
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Needed to order a PCM
May 17, 2025

Just received product and have not installed it yet. So far experience has been good

Date of experience: May 7, 2025
North Carolina
1 review
0 helpful votes
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So Far So Good 😊
May 15, 2025

Wasn't sure of ordering a truck computer offline. Arrived fast and was packaged well. Put the computer into today and had the keys reprogrammed. Started right up and no codes were found. Will be driving it to see if all holds up and no codes pop back up.

Date of experience: May 5, 2025
Minnesota
1 review
0 helpful votes
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Simple plug and play
May 15, 2025

Followed the included directions and as soon as the new unit was installed it started right up.

Date of experience: May 5, 2025
Washington
1 review
0 helpful votes
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Great product works awesome
May 12, 2025

Ordering needs to be more specific so you dont order the wrong computer like I did but otherwise good experience

Date of experience: May 2, 2025
Ohio
1 review
0 helpful votes
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Refund my mistake
May 11, 2025
Updated review

I need to know my order number
Because I ordered two and only needed one but got charged for two and never got a refund

Date of experience: May 1, 2025

Highly recommended by a friend
April 15, 2025
Previous review

Highly recommended by a friend

Date of experience: April 4, 2025
Oregon
2 reviews
0 helpful votes
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No call back
May 11, 2025

Prior to ordering the remanufactured computer for my 2006 Jeep Commander, I called and asked to speak to someone who could answer my questions. The lady who answered the phone could not answer my questions and seemed put out when I asked if I could speak with someone who would be able to answer. She then took my name and number. I never received a call back. I decided to go ahead and order a PCM anyway and my Jeep ran fine after installing the computer.

Date of experience: May 1, 2025
Australia
1 review
0 helpful votes
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Seemed simple, we'll see
May 11, 2025

I was able to place the order. Had it shipped to my mechanic. Have not heard back from him yet to know if issue is resolved.

Date of experience: April 16, 2025