Wyndham Hotels and Resorts

I paid $199.00 for a vacation of my choice in decemberin which I had a year to take. I was suppose to be mailed information on how to book my vacation and I have yet to receive any information. I have sent several emails and no one has answered. I think this is ridiculous way to run a business. I have bought these from bass pro before and never had a problem. I would appreciate a answer on this soon.

Just a heads-up...
If something goes wrong with your stay and you call customer service don't expect any help.
I arrived in Toronto at 2am in the morning to find my hotel had been turned into a homeless shelter. After paying a fortune in Uber fares and additional hotel costs I found a safe place to stay. It took me 12 phone calls and 10 hours to contact customer service. Ultimately, after several follow-up conversations initiated by me (no one follows up) Wyndman thought one nights free accommodation was sufficient compensation for the dangerous and expensive situation I was placed in - an offer I refused. Do yourself a favour and book with a company that will help you out when things go wrong.

Worst experience ever. Days Inn by Wyndham Kingsland GA
1353 Highway 40 East, Kingsland, GA 912-7666
DO NOT GO THERE!
Made a reservation through hotel webpage. Booked 2 rooms for one night on 6/16/23, one with king bed, one with two double beds. Paid 200$. Traveled with 2 16 years old and my husband. We were on a way to FL, traveling from Virginia.
Got to the hotel around 12 midnight. Charges went through my bank account. Had 2 conformation numbers, 1 for each room. At the time of the arrival, we saw 2 people checking in in front of us. It took about 15-20 minutes for each one. So, by now its about 12:30-12:45am. Gave my info to the Front Desk person who immediately told its going to take 10-15 min to check me in. After he checked his computer, he gave us a key for one room. The key was sitting in used disgusting envelop, that was used probably at least 5-10 times by other guests. When I asked about my second room, I was told that there is not any conformation on his computer about second room. He said I would have to pay if i want another room. I showed him my bank account transaction, showed him an email conformation, he still refused to give us a room. Kids were standing outside all this time, and it's about 1am now.
The guy told me to call the company I used to book rooms. I have been trying to explain, I BOOKED IT THROUGH THE HOTEL WEBPAGE! I've got nowhere and decided to call a number on my reservation email. Guess whose phone started to ring... He was so surprised but still refused to give us a room. I called Wyndham customer service number, and they confirmed I have booked and paid for 2 rooms. He still didn't want to listen, and I asked costumer service rep to talk to him. She put me on hold and called a hotel landline. He has been arguing with her for about 10-15 minutes and still refused to give us a room. Now its around 1:30am. Remember how she put me on hold? Well, she never got back to me. I called customer service number back again and had to explain the next rep what is happening. He wanted to put me on hold so he can hold the hotel. I didn't let him and asked him to use another phone to make that call. He was also unable to convince the guy to provide us with a second room. By this time, I had people in line waiting to be checked in. Front Desk person tried to tell them to come to the desk so he would help them, I told him he will not help anyone until he helps me. Representative on the phone apologized for everything that was happening to us and offered to get us into a different hotel that was 2 min away. He said he will have to charge us for two rooms at the new hotel, but he promised that the very next morning we will get a call from Customer care, and we will get refund from Days Inn. By 2:30am we were checked in at the Traveloge. We slept for 2,5 hours and went back on the road. I went back to Days Inn to tell them, I would do anything in my power to make sure people know how awful they are, how disrespectful they are, how they don't care about customers. Guess what, I waited at the desk for about 10 minutes and left that cave because noone was there. They still had flyers from April 23rd all over. And we are talking about June 16th!
Nobody called me from customer service. We went on a cruise and one week later I had to call myself and filed a complaint. I was charged almost 400$ for 2 rooms in 2 deferent hotels for 3 hours of sleep.
Wyndham Customer Care (dont care) representative said it will take for about a week to get it resolved. I did get another email from them asking to prove my credit card charges which I did. Today is July 5th, I still have heard nothing from them. Oh, they did ask me on the phone if I want to sign up for Wyndham reward points! Hell, NOOOOO!
Why would anyone to do so?!

Worst experience ever! At super 8 in DesMoines Iowa. I can't believe Wyndham even represents this place! They are false advertising and hosing people for money! When you complain they kick you out make up stories call police and won't give you your money back! Blood bullet holes no dresser drawers dirty carpets paint a mess no towels or toilet paper stains on furniture lamp shades wall's bedspreads the place was disgusting!no pool no coffeemaker no working tv no front deck no breakfast no friendly staff. All of which is advertised in their admen ties on the website.

I stayed at the Wyndham in Tempe AZ. The GM is Josh Branch. I took the shuttle to the airport for a flight. Upon returning back to PHX airport, I called the hotel for shuttle pick-up. I was put on hold 5 times - the clerk saying she was too busy with another guest or some other BS. After about 45 minutes on hold and many calls later, the clerk told me there was no shuttle. I was told to take an uber which cost $20. When I arrived to the hotel, I found my car had been completely siphoned of all fuel. The day prior to this trip I had filled the tank completely however the car was completely empty. I had to call AAA for fuel (another $50 cost).
These people provide garbage as service and display a surly attitude as their "special sauce". They could care less about the customer. To top it off they rob you when your're away. Obviously, I don't know who stole the gas but the neighborhood is very low rent and mostly unsafe to walk outside. DO NOT USE OR STAY AT THIS PIECE OF SH^* HOTEL! These people cost me over $100 in stupid expense and nearly three hours of time by the time I was able to depart. A GARBAGE HOTEL AND ROBBERS PARADISE

I have been a Wyndham Hotel customer for many years and, given the cost, I have for the most part been satisfied with the acommodation offered and the service recieved.
However, I am 0resently in the Days Inn in Fredericton NB and I cannot believe what I don't find in the bathroom. ONE SMALL BAR of soap (See photo).
I am thoroughly disgusted, given the price of the room.
I will continue to use Wyndham because, as I said, this is the first time I have felt cheated and ripped off and I hold substantial points.
But the owners of the aforementioned Days Inn should have their franchise revoked.
And, as I have promoted the Wyndham offerings to others over many years, I will cease to do so.

1037 n main st saint ignace mi. *******. Days inn. Totally on called for. We came in for continental breakfast at 8:50 am! Pancake machine not working! We asked if they could fix they said yes. As we waited at the table they closed the bar down and took all the food away and said we where done! All we asked for was food. When we said we we waiting on them they said to bad the bar was closed at 9:00 am. I literally stood there with the cream cheese in my hand when they took the food away. Then started to argue about it. Then they called police and kicked us out of motel. Rooms are nothing like the photos they used. Totally out dated and run down. I expected much more from a Wyndem chain! Staff is not even close to being professionals in the hospitality business!

Can't get any help from the corporate office regarding my stay at Microtel in Holland, MI. The staff overcharged my debit card $300 trying to correct a mistake they made, and then the property owner had nerve to take issue with the review I left afterwards. Then, the property owner start harassing me with repeated phone calls and emails barraging me with insults and behaving borderline psychotically.

It's been a week since I stayed at the motel, and I have still not got my money back. Despite that the motel is using their name, customer service has done nothing to help nor hold the property owner accountable because they tell me the property is not owned by them.

So, I've scoured the internet trying to find an email and phone number as a workaround to customer service. Wyndham apparently doesn't want customers to contact them because several leads led to dead ends. I can't even file a complaint with the Better Business Bureau as they said the company was unreachable.

In Wyndham websites, you search PET FRIENDLY and a few resorts pop up in a given area.
When you make reservations it turns out, they do not take pets therefore they are NOT pet friendly. What they are saying is they take SERVICE animals. Then why don't all of the hotels take service animals and not a few select ones? Doesn't make sense. Either your pet friendly or your not.
Stop false advertising!

We had the worst experience ever at the Super 8 in Brookville, Pennsylvania. After reading the other reviews for this dump, I realized the VERY RUDE manager has a habit of threatening to call the police if you disagree with her! The front desk staff has the same bad attitude as the manager. Did I mention that the entire building is a dump that smells? Read the reviews. I called Wyndham to complain. They weren't concerned enough to even ask which motel I was complaining about. Instead they tried to offer me some travel bonus that was a scam. I travel weekly and will never stay in a Wyndham property again!

We have been staying at the Days Inn, Selma, NC for the last few years and found the accommodations adequate for the cost. However this past weekend has been the worst! Following is a list of things we found unacceptable:
The check in clerk was dressed in a white tee shirt. We were given one door key. Didn't have a room on the 1st floor that we requested. What appeared to be a homeless man drinking and smoking at the entrance door. Carpet was absolutely filthy on the staircase. Electrical outlet wasn't working in sink area. Had to ask for a shower curtain. No ironing board. Cushion broken on the chair with wheels. No alarm clock. No fire escape directions on rear of entrance door. The bathroom door had an electrical outlet cover plate screwed to it to cover up a hole, we guess.
No coffe maker in room. Frige freezer was solid ice and in desperate need of a defrost. Finally at checkout, the desk clerk had his dog in the lobby and it rubbed against me. Did it have fleas or ticks? Never will use this place again on our yearly visit to the Selma, NC area.

Third night at different wyndham motels while traveling from Iowa to Wyoming. Not at all happy. I will just tell about tonight's stay. Asked for handicapped room but best they could do was one on the first floor and no elevators to other floors. Charged me extra. I am not in a wheelchair but doubt if you can get in and out of this place in one. The room was dirty with crumbs and tracks on the floor. The microwave was dirty with something sticky on the turn table. I washed it in the sink. I asked for a guide for the TV and was told they didn't have any. That didn't matter because the TV didn't work. The toilet was dirty. There was no information in the room about breakfast, local restaurants, or attractions. Air conditioner was dirty and had exposed insulation. Just not a place I would want my kids or grandkids to stay. I didn't have high expectations for a low price room, but this just wasn't worth it.

We were at whyndam in Sheridan wy. Had no a/c in most rooms,no breakfast and would not reduce room rate. Took 1.5 hours to check in and then room keys wouldn't work. Do not recommend this hotel.

Went to Sealife in San Antonio. We were told we could watch a 3 min video on Wyndham hotels and get a discount on tickets and riverboat ride tickets. WHAT A FAIL THAT WAS! Lied to us the whole time. It was 108 that day and I will never get that time in the morning back. They are slimy sales people.

Disaster of business systems integration between Wyndham,
Get A Room and CCI.

Gross over billing and absolutely 0 customer service, every company above pushed me off to another "Help" line, (well over 2 hours so far), where, naturally, no one could help.

Currently working with my bank to dispute multiple charges.

Very disappointed in Wyndham for partnering with companies of questionable ethics, morals and business practices.

I stayed at a Wyndham hotel and I'll share photos from the experience. I was injured due to a safety issue with tub water leaking onto the bathroom tile. Wyndham's response has been horrible.

This property was beyond discussing. I Don't know how it is still opened. Reserved for may 4- 9. None of the amenities were available and the room we had had a major leak on our 2nd floor not our room but one close by. When ask about if it was safe the manager became very rude and told us to get our stuff and leave. Bug infected dirty carpets no smoke alarms pool 2 ft of muddy water, electrical problems light would go on and off when you moved in the room. No phones in the room breakfast consisted of breakfast bar and sunny d.really disappointed