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SendMyBag Reviews Summary
SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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I have used Send my Bag on several occasions to transport a case from France to UK or vice versa - it has always been a good experience, the case arriving safely within the time limit organised.
Awesome support team who assisted when timing changed.
They pick up the luggage on time as scheduled and deliver it on time as planned. Luggage always came in impecable condition.
From collection to delivery, the service was great. Friendly staff.
Really quick and easy to use. Just the thing for returning a lost bag left overseas!
So easy. Case delivered on time excellent service. Saves lugging a suitcase around when travelling.
Seamless experience by Send my Bag - will definitely use again and have already recommended to my friends
Usato più volte sendmybag per spedire in Francia. Mai problemi e rispettosi dei tempi di consegna
Puntuali anche nelle informazioni della tracciatura del pacco
Prezzi che ultimamente sono in po troppo cresciuto rispetto alle prime volte
I have used this service many times and never been disappointed. Everything usually gets there before the estimated date and in perfect condition.
Highly recommended
If you want your goods to arrive, don't use. If you want what goods do arrive to be undamaged, do not use. In conclusion, do not use.
They offer a promising product but on the face it is a shambles and a scam. They give you guidelines for packing your shipment and even when followed and things don't arrive and arrive damaged they will squirm their way out of paying any form of compensation.
Back and forth over missing goods and damaged goods and the maximum they offered was £125 (the shipment fee) back to you. After spending £700 on the order and having the extra insurance in place they have the audacity to offer this as compensation.
Save yourself the hassle and don't use them. Pay the extra money and use a proper removals and relocation company.
Do not deal with these scam artists and criminals.
It was overall fine - only thing was the courier did not arrived my booked day and i had to rebook it, but the service was fine
Thank you for you efficiency. I am a student in London and I can't always carry all my suitcases.
Great.policeman collected the parcel,it was delivered 6 days later. Everything went as stated...I would use them again
Ordering the service was easy and the labels sent within minutes
The driver who collected the bag was friendly and courteous. The bag was collected on time from Nottingham and delivered to Bournemouth two days later as promised. I would highly recommend this company.
Have used this service every Christmas. Have never been let down. Pick up at my home and taken to destination promptly and on time. Compared to Royal Mail is much less expensive. Definitely recommend and will continue to use.
Could not fault this service!
Efficient
On time
Easy to track
And arrived earlier then expected France to USA
The experience I had using SendMyBag was good and the procedure was easy to understand. My luggage arrived quickly at the destination address and in well condition. Very recommended!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members