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SendMyBag Reviews Summary
SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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We moved contry from Germany to Ireland just using send my bag. We sent boxes and also suitcases. Every thing arrived on time and in good condition. Would use again.
I've used Sendmybag.com for several years. Always a seamless service from the DHL service pick up to the delivery direct to the UK. It saves me carrying the suitcase, paying excess baggage charges if I happen to overload and I save time by just being able to walk through the airport on arrival. I will always use this service.
Door to door and can follow progress all the way. I will never pay for a suitcase in the hold again as this is a great service at a good price.
Friendly service, easy to book, online and helpful
Only 4 days door to door, no extra charges, great customer services and tracking information
It was very fast (only 3 working days). However, I never received the label holders, therefore I had to attach the labels with the tape. Consequently, my luggage has remained all sticky with glue from the tape. Apart from this, the price is very competitive for heavy luggage and for sure better than take it with me all the way to the airport and back home. Overall I suggest the service.
I have booked a shipment from France to Italy; after the luggage has arrived I was informed that I had to be charged an extra fee due to the dimensions of my luggage. Engaging with the staff they were super professional and clear explaining what to do to prove that the size of the bag was fine. After sending pics of my luggage proving that there was no discrepancies between the info I gave and the real sizes I was not charged and received apologies from the company.
They respected the timing and the price are very competitive.
They fulfilled all of their promises about pickup and delivery. Were very timely and everything arrived in great shape.
I used the service only once, to move from Italy to the United States. The price was good, doing the paperwork and organizing the pickup was straightforward, and most importantly, the baggage was delivered with care
I relocated to Barcelona, Spain from Fort Lauderdale, Florida and used SendMyBag to send several suitcases in excess of my baggage limitation set by the airlines I flew to Spain with. SendMyBag retrieved my bags without incident, and in a timely fashion, from my home in Florida and delivered them to me in Spain at the time I intended for them to arrive, following my arrival in Spain. My bags were in perfect condition and there were no incidences or mishaps in their delivery. I would recommend this service to anyone with baggage that they do not want to, or cannot, take with them on their mode of travel.
Friends who have used SendMyBag on numerous occasions recommended we use the Company to transfer our suitcases to and from Switzerland to ease our travel arrangements. Without the burden of transporting luggage through airports, customs, etc, we were able to relax and enjoy our holiday from the outset. Our cases arrived timeously in our holiday hotel and were returned direct to our home address after we returned to the UK. The luggage was in perfect condition during its transfers.
I had used send my bag to send my oversize suitcase from Paris (France) to Eindhoven (Netherlands). It was an easy way to book, print the sheets, and collection and deliveries were prompt, on time and smooth.
PLEASE remember to weight your luggage and take a photo and possibly a video of the baggage on a weight scale to collect proof of the actual wekgjt. Because the company will definitely ask you 20-30 more $ inventing that you declared an inferior weight, and you'll need evidence not to pay that amount. I don't recommend them at all
I've used SendMyBag on several occasions to ship heavy suitcases from London to Copenhagen. Their prices are very fair, their booking system is easy and intuitive, and their delivery is fast. Would highly recommend to anyone.
We were really pleased with the whole experience and our suitcase arrived home before we did, it was much cheaper than
Paying for excess baggage with the airline
We would highly reccomend your service
I have used the service between home and UK hotels
The online registration is easy to use. P and delivery of my suitcases has been very efficient and on time. This sevice is well worth using
Really helpful Customer service, quick replies and patient with all the customs questions (post-brexit, it was a bit stressful!)
Arrived sooner than expected, everything went very smoothly. Thank you
Ontime for outward and return journey luggage arrived intact no damage. Would use again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members