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SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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The whole experience was faultless, from start to finish it was straightforward and the people who collected and dropped off my bags were so friendly and helpful, I have no idea how they deliver such an outstanding service at the price they do, absolutely cost effective and there is no way I could have managed to bring the amount of stuff back that I did without them, picked up at my front door in Spain and dropped off at my front door in Scotland, Highly recommended,
We saved a great deal of hassle by using send my bag and travelling with hand luggage only. Collection and delivery were as promised and the cost not excessive.
Very pleased.my suitcase arrived on time and when return was disrupted due to covid. They gave me credit
To be used on my next trip. Would certainly want to use this system again. I find it difficult to struggle with luggage and it was so reasonably priced.
Simple to book, organise and pick up. Fast delivery UK to Spain. Overall greatly exceeded my expectations. Without doubt I will use again.
I was very impressed with the tracking facility which gave me confidence that my suitcase was in my hotel before I arrived. It was in transit over the Christmas period for my New Year break in Vienna. Liaison with "One Traveller" worked like a dream which meant I could use my airline luggage allowance for my mobility walker.
Having booked a flight on a budget airline for a flight within Europe I realized we would not be able to bring our checked baggage on the lfight. A search online revealed this service and we used it. We couldn't be happier with the results.
Take away the worry of lugging heavy bags on trains and planes, you can rely on sendmybag to get your luggage to your destination and home again.
Service door to door! No need to travel with a big suitcase and the extra weight! Great service in the UK. They give you a timeframe. On the other hand, I was waiting all day in Spain for the suitcase to be picked up (8:00am-6:00pm). That needs an improvement! Both arrived in perfect condition and on time (or earlier). Also used this service for my daughters year abroad (suitcase + boxes) Perfect!
The experience was overall satisfactory. Good price
This is a brilliant service. I am disabled and when I flew on an internal flight, to visit my son who lives several hundred miles away from me, I used this service to send my luggage separately so that I only had hand luggage on my flight. The service was a godsend and I urge anyone who struggles with their luggage, however they are travelling, to try this service for themselves. You will not be disappointed. They will even cope with your luggage if you are travelling abroad. Just think…. No luggage to worry about!
It took me a little while to decide whether to use this service to send my suitcase & although collection was delayed on the day I received my bag a couple of days later in good condition and contents intact
The only thing I didn't like was not being allowed to lock my case, and that's what caused my hesitation in sending.
Grateful it worked out well.
They did an amazing job. Picked my bag up right from my flat in London, got it to my door in the NY burbs surprisingly quickly and in great condition. Definitely going to use them again.
Trunk delivered from UK to Italy on time and no breakages. Highly recommend
Sendmybag provives a great service. They have fast delivery, fair prices, and great service. I will use them again.
Had to send a bag from London to New Zealand with all my posh cruise clothes which I wouldn't be needing for the rest of my holiday. I contacted Send My Bag after a google search. They sent through the documents and information on what I could send, how to pack etc. It was so easy. The bag was collected from my accommodation reception whilst I was out sightseeing. The next time I saw it was at home, it had arrived safe and undamaged while I was still on holiday. I would not hesitate to use them again.
What a great pleasure and relief to have help. I could travel to Oxford with my handbag and my giant suitcase (I was travelling from South Africa) followed me on time and with gracious manners from the delivery staff! Thank you.
Used the service multiple times for various periods abroad, always satisfied by it.
Great customer service as well.
What great service. Everything was easy to follow and understand. The delivery was really fast. I would definitely use SendMyBag again. This time I was shipping Spain to UK (Don't forget the customs declaration) and last year I used New Zealand to UK. Excellent on both occasions.
I used SendMyBag for few international shippings. They were very responsive, clear and professional with the service. 100% recommended!
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.

