SendMyBagReviews 1,052

Great service, nothing got broken and suitcase arrived even one day earlier. I will use this company again

Delivery in time and everything inside the luggage was good. Pick up was in time. The only thing is my luggage arrived full of dust

I struggled at first to upload necessary forms but quick response to emails and help to do so was impressive. Bag collected as stated on a Tuesday and was in Australia by Saturday at the house, where I was going to be staying.

This is a fantastic service! Our suitcase was delivered to us on holiday on the day we requested and we sent a suitcase back a couple of days later. It was a very smooth and easy process! Would highly recommend SendMyBag!

Wonderful service from collection to drop off both times that I used sendmybag.
I would use sendmybag any other time that I will need them.

Excellent handling of bag throughout trip that took three days as stated. Bag arrived in excellent condition. Shipped used clothing to family. Only issue was a surprise custom fee for an unknown reason.
Second time used SendMyBag.

Great service, suitcases and box sent door to door quickly and easily. Really good value- cheaper and easier than struggling with bags at the airport. Will definitely use for both my children at university going forward.

Easy booking and tracking. Sent 2 large suitcases. Eady tracking. Good value for money. Would use this service again..

Bag was delivered as promised and when we had a query about an extra charge from their carrier it was attended to and sorted as promised.

It is very important that you order as early as you can the travel tags ir documents needed for the shipping even if you are not sure how many you need... otherwise you have to make your own and it is not easy. Also they explain everything very well in their videos and you can just follow their advice

5 star service from day 1! Relocating to another country is very stressful especially when dealing with customs and Brexit. Excellent customer service too!

Everything was perfect and as schedualed
The bags was sent as it is and arrived one day before expected

Instructions very clear and seamless transfer. Pucked up and delivered when they promised. I would definitely use again and recommend to anyone thinking about it..

Follow the instructions carefully and all goes well. Whenever I've used Send My Bag they have delivered. We've used them now six times over the past two years. Our luggage has always been picked up on the day and time appointed. Delivery has usually been a day earlier than anticipated. They have figured out how to make this service work…. So they can deliver for you.

The whole process was very smooth and highly professional. The instructions were very clear and the advice (e.g. On securing labels) very helpful. My suitcase was picked up on time, I received tracking updates along the entire journey, and the suitcase arrived in pristine condition, even earlier than the anticipated delivery date.

I have used Send My Bag on six different occasion shipping suitcases back-and-forth from the United States to Europe. I have always been amazed at the level of ease, coordination, value, and unparalleled customer service from Send My Bag. I would highly recommend it to anyone who might need a service like this.

My case was collected, dropped off, within 48 hours in the same condition as it left me.
Using Send my Bag enabled me to travel with freedom and ease! No lugging off and on trains, planes and automobiles!
I wouldn't hesitate to use this service again

After a bagnapping experience in December where FedEx held my bag for 3 months in Paris with Sendmybag ( ruined a 50th anniversary trip) we gave them another chance once the bag was found. And released and badaboom three days and it arrived from captivity in Denver. Lessons learned always AirTag tor luggage at least you will know where it is. NEVER USE FEDEX OR UPS to ship disaster awaits DHL are the absolute pros.

Great service. The only things that would improve it would be weekend collections/deliveries as well as a set time period for collection/delivery rather than an entire day waiting in. Or the ability to deliver to a parcel shop.