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SendMyBag

4.2

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SendMyBag Reviews Summary

SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.

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GB
1 review
0 helpful votes
Follow Christine U.
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Excellent service
November 15, 2021

Suitcase collected promptly from uk and delivered to Denmark in 4 days I could not fault the service

Date of experience: November 15, 2021
GB
1 review
0 helpful votes
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Not bad
November 15, 2021

Delivery to my hotel was 1 day less than estimate; return delivery to my home was 1 day more than estimate.

Date of experience: November 15, 2021
GB
1 review
0 helpful votes
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Fantastic service
November 15, 2021

I have used Send my Bag countless times over the past four years to and from university in both England and Scotland. Every time I have received my bag 24 hours later in perfect condition. I have recommended SendMyBag to many friends and will continue to do so. Great service!

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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Great service! Reliable and easy
November 15, 2021

This was my first time using a service like this and I will use Sendmybag again. It was easy to schedule the pick up and they delivered my bag ahead of schedule.

Date of experience: November 15, 2021
Idaho
1 review
0 helpful votes
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Great service
November 15, 2021

Website was easy to use, Box was picked up and arrived on time.

Date of experience: November 15, 2021
GB
1 review
0 helpful votes
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Awesome experience!
November 15, 2021

Sendmybag were absolutely brilliant from beginning to end of the experience - couldn't recommend them highly enough!

Date of experience: November 15, 2021
GB
2 reviews
0 helpful votes
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Excellent service ALWAYS
November 15, 2021

As a live in carer with loads of heavy suitcases, Send my bag saves me all the time. Very prompt collection and delivery. Never had a problem. Thank you SEND MY BAG

Date of experience: November 15, 2021
France
1 review
0 helpful votes
Follow Manue B.
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Fast and easy to use
November 15, 2021

I needed to send a parcel from Ireland to the UAE. Their service was very easy to use and fast, the parcel arrived in just a few days, before the set date, and in good condition.

Date of experience: November 15, 2021
Italy
1 review
0 helpful votes
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Excellent service!
November 15, 2021

Good price and good service. Fast and on time like they have said.

Date of experience: November 15, 2021
Italy
1 review
0 helpful votes
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Sempre una garanzia
November 9, 2021

Fast and perfect service. I always recommend the company sendmybag

Date of experience: November 9, 2021
Ireland
1 review
0 helpful votes
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Excellent Service
November 8, 2021

Great no hassle service. Package got picked up at home at specified time and got delivered.

Date of experience: November 8, 2021
GB
1 review
0 helpful votes
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Great service and speedy delivery
November 8, 2021

Sending my boxes abroad with Sendmybag was a straightforward and smooth experience. The boxes were picked up at the agreed day and time and arrived at their destination only 3 days later. Very happy with the service and wholly recommend it.

Date of experience: November 8, 2021
GB
1 review
0 helpful votes
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Excellent
November 8, 2021

Have used the service several times without any issues ….

Date of experience: November 8, 2021
Ireland
1 review
0 helpful votes
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Great service!
November 6, 2021

The booking process was simple, and all inquiries were responded to promptly. The bag was collected as scheduled and delivered in 3 days! I have recommend the service to a friend, and will use the services again when required.

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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WAS ABSOLUTELY BRILLIANT!
November 6, 2021

I used them for years to frequently send a Holdall to my house in Portugal. Always very reasonable in prices compared with Hold baggage on the flight, plus door to door service, never once any problem, courteous service each end. I would have given it 10 stars out of 6, so satisfied was I, ………… However, since Brexit (not their fault) it has become almost useless for Europe journeys in my book. My one gripe with ‘Send My Bag' is that they did not explain the resultant restrictions on the containers that can be used, until you get right to the end of the booking form. Now apparently you can only use a ‘Box' or a ‘Suitcase'. …. A ‘Box'? Until you do the final packing how do you know what size you'll need? A ‘Suitcase'?…. Having got that there, how do you get an ‘empty' suitcase back to the UK other than by paying for nothing? This major change to European journeys needed to be brought to our attention at THE START of the booking procedure.
N. B. If you're shipping stuff within the UK I'm sure their excellent service has not changed!

Date of experience: November 6, 2021
Australia
1 review
0 helpful votes
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Send My Bag
November 5, 2021

I have moved countries twice and sent belongings with Send My Bag, both times it was very easy to arrange and everything was straightforward.

Date of experience: November 5, 2021
Australia
1 review
0 helpful votes
Follow Phuong R.
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Great service, easy to use
November 5, 2021

Send my bags was easy to use from start to finish, with easy instructions provided and door to door service

Date of experience: November 5, 2021
GB
1 review
0 helpful votes
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No luggage
November 5, 2021

Send my bag was recommended to us. how fabulous it is. Picked up from my front door delivered to my hotel in Austria around 5 days later. Returning journey as good picked up from hotel and delivered to my front door … we travel to Europe by train so this is excellent for us.

Date of experience: November 5, 2021
Connecticut
1 review
0 helpful votes
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Great service
November 5, 2021

Service worked exactly as described. Supplies arrived promptly, bags were picked up according to schedule, and arrived on time. So good, in fact, that I recently recommended SendMyBag to several family members.

Date of experience: November 5, 2021
Germany
1 review
0 helpful votes
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Great service
November 5, 2021

On time and as promised. From Scotland to Hamburg during Corona

Date of experience: November 5, 2021