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SendMyBag has a rating of 4.2 stars from 1,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, several times and perfect condition. SendMyBag ranks 1st among Luggage sites.
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Everything worked smoothly. I printed off the labels and the boxes were collected on time from my house. It was wonderful to be able to bring the things I really wanted to have with me for such a reasonable price
Very satisfied with the service and price with send my bag pre Brexit, But after Brexit will no longer use due to customs duty and VAT sending stuff into Greece from uk.
My bag was safe and secured. Nothing was missing. Your team did a great and I will recommend you to any body and everyone
Picked up and delivered on time. Immaculate service and helpful people online. I have no hesitation in recommending them and will definitely use them again.
I used the service to send some belongings during COVID. I had a good experience, and I thought that Send My Bags clearly described the process in advance. No complaints here.
Excellent service, picked up at your door and delivered within 4 days to Spain.
Highly recommended.
It took me a while to understand the online instructions and if you dont have a computer and a way of printing out the labels things can be quite difficult but once I mastered it, it was ok. You do need to have a lot of material ready like staples, cellotape, etc in order to secure the labels. Not easy if you are abroad and you are in a hotel. Also the driver does not come up to a floor, you need to take the suitcase or parcel downstairs. But it arrived quite quickly at the given address. I would certainly use it again
I felt very confident in arranging the transportation of boxes and luggage from south of England to Scotland. Everything went smoothly from using the website to the delivery during lockdown. The only fault I could find is that I had to screenshot the label to send to my friend in England to stick to my boxes, it would easier if I could opt where to send the labels to. Other than that, I would definitely use them again.
I am very happy with SendMyBag. The delivery was smooth and effortless, i. E. they pickup from sender and deliver to your door that could not be easier. I have used them before and I will use them again.
Starting with a very easy to use and understand website, all is clear how to get a quote, order pick up etc. Instant communication from the moment you place order, during the
Transportation and delivery. Items arrived very quickly and on time. Prices are really good and so much cheaper than either paying excess baggage at airport ro other delivery service. Frankly, a real discovery and have used several times and will continue to do so.
Good customer service, replied promptly to queries. Bag was picked up and delivered on time.
Arrived on time, very courteous driver, delivered with no problems, excellent service.
They did what they said they would, sent labels ahead of the collection days and delivered on time too
I used them last year (2020) in lockdown
Shipping two big bags from Latvia to the UK, the courier arrived exactly when he said he would and kept the delivery address informed when they would arrive.
I had a couple of queries about what could be in the bags, which were answered within a couple of hours of my query.
Very happy with the service and have already recommended it to another person who used it and was very happy with it too.
Super fast service... My bags were there before me
I used Send my Bag last year to ship 4 huge boxes of clothes/shoes/bags to Italy when I moved back home. The service is very easy to use and trustworthy.
I received everything on the exact day I was supposed to, in perfect conditions.
I will definitely use SendMyBags again.
My bags from Australia to new Zealand arrived in time or before with no hassle what so ever great way to send gear
I moved from London to Norway and it was so easy and swift. I thought it sounded too good to be true, but it was not. It all went as planned, scheduled, and described! I will definitely use this again if I move across countries.
Everything went smoothly, I was really impressed. Will use it again!
My experience with SendMyBags was pretty good. I got my bags super fast and the price was reasonable too. My ONLY complaint is that a couple of my suitcases were damaged upon arrival with pretty significant dents on them. Other than that, everything was great and I appreciated their student discount so much.
Answer: Scam, additional charges added, no explanation and letters of demand following, this is not an ethical business.
Answer: Avoid sendmybag if you can Would give a negative rating if I could. Had 2 bags delivered, they lost one and damaged the other. On top of that are now refusing to process a claim. I have read other reviews to know they do this on a regular basis. Companies like this shouldn't be allowed to operate. 0 marks for doing there job and a definite negative on customer support.

