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redBus has a rating of 1.1 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with redBus most frequently mention customer care, bad experience and book tickets. redBus ranks 448th among Hotels sites.
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Very bad experience with red bus, no proper reply, cancelled ticket refund not given, no proper timing of bus
Pathetic service, drunken people were allowed to board the bus, bus delayed by 6hrs.
Seats were full of dust, drunken people vomiting in the bus it self. Redbus only gives high rating to buses with poor quality. Worst travel experience with redbus. Not a single safety measures were taken in this COVID 19 situation.
Advice to avoid travel by redbus.
Booked the ticket, the customer care doesn't have any idea they people are not responding properly sometimes the contact numbers are not working.
A bad day with redbus
I will never recommend this as an option.
i travelled in orange travels from Pondicherry to Hyderabad and returned also through same bus. first of all they are not punctual, both the times bus was delayed by one & a half hour, & in ticket snacks was there but they didnt provide any sncaks, & even they dont stop bus for washroom.
Worst travel service in Nizamabad... khurana travels worst travel in Nizamabad... rude behavior and no puntuality
I never seen these kind of worst worst bloody $#*!ing service in my life span. Without confirmation the amount will be deducted from the account. If we tried to re booking the tickets also it's won't support
Am did not understand tht why would they are having customer care? $#*!ers. This $#*!ing service is getting more then 50min to take connect a call to executives...
Evn i don't no why people are choosing this worthless services...
Totally i am disappointed and frustration about this service
Evn i have cancelled the my visiting place by this service and lost my business meeting as well tender...
You cannot contact the customer service it's keep on holding. Your finger will tired off pressing numbers to reach a customer at the end it all waste of time. Redbus it's better to eat sh... T for living rather than cheating people
Totally fraud app support number is only for the name shake.
I booked ticket but before 2 days we tried to cancel but cancellation option not workin then contacted with support no but once i reach cancellation option call automatic disconnected.
NO REPLY OF ANY MAIL FROM THERE SIDE. SIMPLY I would never recomend people to get trap in this fraud service and waste money.
1000 times mail but not got single reply.
The worst service ever! We did not even find the bus that we booked online. It was 10pm in Ollaytantambo, Peru and we had to arrange for another bus. DO NOT USE THIS SERVICE THERE ARE BUSES THERE MUCH CHEAPER AND RELIABLE.
After contacting the service all we got as response "Good afternoon, we have finally received the response from Bus Pedro. According to their report, they assure us that both passengers arrived to make the trip, for this reason, it is not possible to make the requested refund.
" --> In conlusion they are thiefs.
Hello,
It was really disappointing and upsetting act from the bus owner - as they didn't even show up and didn't even have the courtesy to inform us that the bus is cancelled. Even after calling the travel hub -the bus owner (atleast 20+times), no one was answering. We waited for a reply for 3 hours in the bus station. We even called redBus and they couldn't help us as they said it's not in their hands.
Our whole planning got spoiled and it ended up in booking an alternative bus with double the price. Who will pay for all my losses?
And now i'm calling red bus on daily basis for refund! Terrible service! Will never book through redbus again!
Manish Travels give the worst service. I have visited many times Tirupati Bala Ji with KSRTC. But this time I chose Manish Travels because of late booking and it was the worst experience. Every time we waited for 1 or 2 hours, like a pickup from KR Puram bus stand 1 hour, morning bus for Bala Ji 1:30 hours, Guide was asking to the ready max in 20 minutes. No water in all room. The bus driver was stopping AC in every 10 minutes. Every time when someone asked to start He start and stopped again in 10 minutes
After we reached Bala Ji we waited 1 hour to start inside the temple for the guide. While returning from Bala is we waited almost an hour for the bus. Food quality was also very bad. Never book bus from Manish Travels. I had a very good experience with KSRTC bus and even price also less compare to Manish Travels.
Worst app seen in my life the payment gatways was failed then also they deducted from my acount at that time duration i feel that the tickets hasn't booked so i used my paytm for ever app and made my booking successfully and still they haven't made my refund fraud redbus fraud redbus the useless app ever seen before my mo. *******820 contact me for any kind of questions!? Fraud redbus. And the same bus was available in paytm 200rs less than redbus rate. Plz friends only use paytm they r fraud
RedBus customer care number helpline 24 house any call, state number helpline 24 hous RedBus customer care number helpline*******302///*******302 ll*******302//
I ordered coursework from edubirdie recently and even have not expected that it would be done so fast! Really! My writer Mina was very polite during communication, she answered all my questions and also clarified with me what I would like to include in my coursework, what materials to accompany and what should be avoided. And as a result, I got excellent papers! Sorry about the guys below. I do not know whether it is false or they really met a bad writer... such things always a lottery a bit. I won with edubirdie!
Hi guys,
I booked a seat Bareilly to Kaushambi 29/01/19 by redbus app
Service was amazing Bus also very clean and the team also very supportive
I suggest you to all my friends try it Your journey will good.
They wont refund your amount unless you follow through several times,
Don't book in Red bus. We can via individual bus service provider only. Redbus is fraud.
ONE rating is too much for this
Horrible
We were supposed to leave Bangalore at 8 pm using Preetham Travels which was assigned for us for a trip to Gokarna. The bus didnt reach there. On calling the driver, he denied the duty. Requested a call back on red and I havent got a call yet. We called the travels directly, once the owner got aware of the situation at last the bus came at 10 pm to the pick up point. Once started it wasnt over. They said they have to change the driver. So they stopped at nelamangala and the driver came at 11 30. So technically we left Bangalore at 11 30. We are already very late and the driver wants to sleep now at 3:15. When do we reach? People will have their schedule when they book bus. If you give buses like these. Is it a joke? You don't deserve to be paid any amount. Neither am I paying it. Very horrible
Want to find ways to die soon? Please book red bus!
So our ride was from Delhi to Rishikesh and we chose to travel midnight so that on arrival we could go site seeing as soon as possible. We expect the driver to help us reach our destination safely. Within an hour into the ride some of us dozed off while others were about to sleep and our worst nightmare came into reality when we saw the vehicle move out of track and almost run into a truck on the other lane. All of us were scared to death we asked the driver to stop the vehicle take a hour off and catch up on his sleep. But him being too stubborn insisted on driving. The entire ride he kept dozing off and running into different things on the road. The reason we booked red bus was so that we get enough sleep on road not waste time and see as many places as possible as we just had one day to see around, but because of this guy and his ignorant behaviour we had to take turns keeping our eyes on the road. We had to waste half a day on arrival as most of us didn't get enough of sleep. We should have rather booked a rent a car and drove there ourselves. Red bus was almost going to be responsible for our deaths had we not noticed and stayed awake. Pathetic service! As a driver you are responsible for the life of every passenger on board. It's already bad enough that your dozing off but to make things worse you were arrogant and ignorant when we asked you to stop the vehicle and catch on your sleep. Worst experience ever
Through redbus fair is high and direct website its cheaper. No intimation call nothing. Service is poor.the worst part is reference and cash back everything is a gimmick when you try it you will not get it.
The travel was horrible. I would recomend this bus... if there is no option. They promise to provide lots of amenities. But none was provided. No water bottle, No snacks etc. There was lots of delay to start. On the way... stopped at "Tea Shop" who charges Rs. 50/coffee.
Horrible service.
Regards
Ashwin
Answer: I don't think RedBus team is managing their bookings properly My bookings all got cancelled and they didn't try to book another vehicle I got all bookings immediately from Zing bus
Answer: Very tough and you can't get appropriate answer about journey as the bus operators decide and RedBus is only a online platform
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