redBusReviews 160

Looks like the driver is over punctual... Left the passanger even while they were standing at the bus stop and wouldn't even stop the bus even after my friends who were in the bus told them to stop. No cooperation with the passangers was seen. What if this would have happened sometime during the midnight... When questioned, they reply saying the other passangers will question. Are the friends of mine not passangers? Also they are very rude. My friends had to catch an auto to arrive at the next bus stop and there also he wouldn't wait. They finally got in the bus when driver already started moving. Had to catch a running bus. Now we are even sacred to get down for dinner as where they might leave us in midst of no where.

(redbus) (customer) (care) (number) ( +*******. 124. 2105). (All) (problem) (solve) (any) (time) (complaint) (just)in).(+*******. 124. 2105)..

I booked a ticket for a journey on 9 Jun 22 from Jaipur to Mathura. Midway my bus broken down. I was assured a refund of ₹100 which I never got.

Very Bad experience while traveling to Aurangabad from Mumbai and return journey
Mahalaxmi travel sion is worst service for Mumbai Aurangabad and NT Aditi/Dadar pick up man Santosh Sawant and booking agents fooling people. After payment they always changes buses and seat number

Very worst service ever I have noticed. They will only console you when the bus is not punctual and you don't get any benefits for the hours spent on road.

I had very bad experience with this application. I lost my money with this application. I booked my ticket at midnight 1 AM for Alhind Travels and and early morning my trip got cancelled. I tried to cancel the ticket by the time it was showing refund & cancellation policy with different timing & different refund amount. But my cancel button was enabled. After I raised complaint one lady executive called me and said as per the policy its not possible to refund the money as like I borrowed money from her.

I book the ticket on 7/ 07/2022 early morning 1.45 AM Bus. But I got the ticket in my email says my tickets confirmed on 08/07/2022. So changed date and confirm on 7th July 2022 I got the confirmation mail again on 8th July 2022. When I call to there customer care number they agree their system fault but they don't allow me to cancel my ticket or change the date. This is my experience with Redbus. So I strongly suggest never ever book the ticket through Redbus. They are no at all trust worthy.

Redbus must show the correct timing of pickup and drop time and must not put anytime by itself. I had a pathetic and horrible experience. Journey from Delhi to Jammu took them 15 hrs. They made us change bus twice one at Ludhiana@ 2200 hrs and the second one@ 0230hrs. So you can have a fair idea how sound sleep all the passengers have taken. Maheshwaram travels is so pathetic. Get your buses serviceable first then bring them on road. Didn't even made a halt to a hotel or dhaba for dinner. So passengers expected a dinner giveaway by the travelers but that was also not there. AC bus me AC nhi. Very very terrible journey experience.

I booked my ticket from Jaipur to Delhi for 13th of June. I paid all the charges/fare but I didn't get the bus number. I reached the station 15 minutes before the departure but I didn't know which bus to board. I had a number mentioned in the ticket but it wasn't available. This way I was left all alone at the station and had to go in another local bus. Moreover I didn't receive any cash back or refund.
I hope red bus will work upon this and help the passengers to catch the right bus.

Hello, For past three days i have made complaint with customer care support persons. Still I don't get any kind of response from them. Treating the customers like is very bad.
The issue is bus driver didn't pick me up in the boarding point. Still I didn't get any refund. I felt cheated. No one is giving proper response.
Ticket number
T0R*******496

No space for luggage of customers. All space used for goods transportation. No water supply even after 2 hours of starting.

I want to tell you that after making a slipper ticket online on Red Bus App, I got a fast track bus. Which was from Medchal to Varanasi, but the bus that was supposed to come did not come, and the bus that I got was non-ac busI had the worst journey in my life, The behavior of the one who was the bus driver was not good either. All this just you people make a way to earn money. I don't understand why you don't remove fast track bus from your app. I will not give you a single rating, and will never use the Red Bus app again. I had an examination, so had to come, I will also put this thing on the social side.

We booked a ticket from Pune to Indore on 22nd May 2022. Bus operator was Chouhan Travels. We reached the boarding point 5 minutes late due to transport issue and requested drive to wait for 5 minutes. But the driver didn't listen at all and moved on. We then took the auto and requested the bus driver to wait on the next stop.
So bus left Pune without taking us. When I contacted Redbus support and explained the issue, they didn't helped at all.
In short, their policies seems to be in favour of bus operators and NOT the customers.

Red bus showing wrong timeing, i booked connectivity bus based on the timing shown I missed the bus, I had to wait in hot summer with my kids because of the wrong timeing. When i contacted red bus customer care 2 hours before reaching the distination they said they will process refund since i miss my connectivity bus, but after 2 days now they are changing the stance on the matter and not refunding the amount.

I booked ticket from Jaisalmer to Bikaner on 7th April 2022 through Red Bus App. I am working in Indian Armed Force. Due to sudden change in my travel duration, I had to cancel my ticket, but was refused by red bus customer care saying that you will not get anything, I had a total ticket of Rs 1530, you are bus operator "Swagat Travelers" Talk to the bus operator, saying that you have booked a red bus, if you had booked from our counter, you would have got change in your journey or full money back. I requested a lot that if you want, you can get the money back because that seat will be vacant, and you can give that sit to any other costemer, but he did not agree. So my point is that when booking from red bus there is no benefit, if we buy tickets from the direct counter, then at least our money will be safe. I shared this thing with my fellow soldiers as well, they will also use the Red Bus thoughtfully from now on. We are sharing its feed back on Google and also in military group so that everyone can know about this.

My family members had took a bus ride from Kolkata to Bhubaneswar. The bus was horrible. They had charged more than 1500 per seats for a overnight journey and the condition of the bus was inexplicable. Please improve the service quality or else you will loose valuable customers.

I booked my ticket they change bus on last movement and even I book lower seats according to my personal reason. But at last they forced me to take upper seat. No attending call and msg no good response if red bus site have little bit manners so they try to contact me.

Zingbus so good, in and departure time so good... I am happy and enjoy full journey...
100 % safe journey...