Ref:_00D281KZyA._*******SB5: ref

Ticket no: TQ2A*******

PNR no: TS**************GKIH/*******/DEL-AHM_VID*******_005

I missed the bus, because your tracking visualization DOES NOT WORK. It's not the mistake from Bus operator, IT'S A MISTAKE FROM YOU (REDBUS).

Why do you have this functionality if this fails most of the time. A working product with less features is better than a broken product with many features. I missed my bus because I trusted your technology. I will not trust it anymore and publicize this technical glitch as much as possible on all digital platforms.

And your support person keeps telling me, all the other co-passengers were able to board the bus, so it was my fault. That is one of the most stupid reasons I have heard. Maybe they already knew about your broken technology to not trust it and were frequent travellers from the same point, but I was new. You guys are a bunch of scammers, just want money with a broken product.

And then you have the guts to email me, that the issue is resolved, come on guys. At Least have some public relationship common sense.

Red Bus Volvo fully A/C bus 11pm 1am Smoking | | #Red_Bus #Experience #_ |