redBusReviews 160

Redbus just have a few call center executives who take the booking with advance and pass on to the cheapest operator available. Thereafter they absolve themselves of any responsibility whatsoever. In our case the Tempo traveller that we had booked reported late by 3 hours. The driver had just come back from another tour at 3 AM on the same morning and was just not in a position to driver the vehicle. Obviously, he did not get time to clean the vehicle for the same reason forget sanitising. Ultimately, we were forced to take our own vehicle. Even though we reported the issue to redbus support they simply expressed their inability to help. One of the solution for late reporting given was that we can delay our return at 'no extra charges' which is hilarious. I spoke to a gentleman called Surya at their customer support to report these issues the moment the vehicle arrived on which he promised for a refund. When I checked with the same executive again he simply denied having even spoken to me.

Highly avoidable! In case you cannot find a vehicle prefer walking rather then making a booking thru redbus.

Refund not received

TR.NO: ******* BENGALURU BELAGAVI On Nov 7 2021

Message from VRL
We have Refunded the Amount: 2100 To your Respective Booking Agent, Please collect the same, Thank you VRL LTD

Issue: Refund amount not received

Thanks & Best Regards
Yuvaraj Karvekar
*******705

My ticket books book jodhpur to bikaner but your service & your travels not a perfect time... Very poor service

Booked my ticket but the Boarding point contact no *******217) is not operational and not not able to contact.

I was waited there at bording point for more than 2 hr but could not get any response or call from them.
Ticket details are below.
Very poor app and service please do not use.

RedBus mTicket
Route: Hyderabad to Pune
Ticket No: TQC*******
Primary Passenger: ismile (30, MALE)
PNR: *******
Trip Code: 244
Travels: Ashoka Translines
Departure: 10:35 PM Nov 13,2021
Seat Numbers: M
Boarding point: Panjagutta
Address: Opp. Agarwal Eye Hospital
Boarding point contact: *******217
Ashoka Translines Customer Care:
Check your ticket: https://s.redbus.com/j4e7e1g
RedBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
Destination state for travel. View Guidelines: https://bit.ly/redbus-guidelines

Worest service they cancel the service on time and not provided any alternative...

They are sending bloody $#*!ing notifications like booking tickets without any drama what do you think about the customers... Have you sense or not

I have booked Red Bus tickets ticket no's.
TQ8K******* from Jaipur to Sangria. 23 July at 7.15 pm. Rewar Travels. The bus was canceled by the bus operator. When I called the red bus they did not give me satisfactory answers. I had received poor service from the red bus. I am requesting all of you please don't use red bus apps. #Redbus

Very bad service... the bus arrives early Nd departures early... thn the schedule given in tickets... and even after that they behaves very badly. Very disappointed from red bus and Patel tour and travels.

There was no AC in City land bus. It should be an AC bus. BUT IT was Not. Drunken people were allowed and people were doing smoking. It was overly charged bus still come late and condition was pathetic.

I was confirmed my tickets on 22 DEC by red bus app but tickets received tickets are confirmed for 24 DEC mussoorie but same day i received a call from red bus team side your bus was canceled due to farmer protest so your booking amount will refund 3-4 working days but i have not received any refund i tried to contact help line number they are not responding my request so i ready frustrated to use red bus services, i tried may times to contact on customer help line number or already sent emails i have not received any response very worst service i never use this app again

They are chhor bande very very poor services no refund policy please don't travel form here laxmi holidays they are fake people fake commitments or staff is so so bad very bad behave speicially drivers koi insaniyat nhi en logo me bus ke naam pr thag rhe h bs yh logo ko even they don; deserve one star chhor log double paise kha lete h or wapas ke naam pr apni khani sunate h 10 bar mail kro 10 bar phone kro fir enko story btao bande ko irritate kr dete h enhe travel agency nahi enhe pagalkhana khol lena chahiye