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RealTruck

4.4

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From the business

Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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Florida
2 reviews
0 helpful votes
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A price change took place while I was in the process of ordering. I first thought it was a bait and switch deal. I called the merchant and they honored the price before the change!

Date of experience: February 3, 2022
Lauren S. — RealTruck Rep
over a year old

Thank you for sharing your shopping experience!

Pennsylvania
1 review
0 helpful votes
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TDF
February 2, 2022

Everything was great in the ordering process have not receive the item

Date of experience: February 2, 2022
Lauren S. — RealTruck Rep
over a year old

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Idaho
1 review
0 helpful votes
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Husky floormats
February 1, 2022

Used chat and asked what their best deal was. I had web shopped and really wanted to buy from a single business. He matched my best price and I got shipping conformation same day. Thanks!

Date of experience: February 1, 2022
Lauren S. — RealTruck Rep
over a year old

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New York
1 review
0 helpful votes
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Great representative's
February 1, 2022

Very knowledgeable customer service reps

Ordering was made very easy and the representatives were very knowledgeable

Date of experience: February 1, 2022
Lauren S. — RealTruck Rep
over a year old

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Georgia
1 review
0 helpful votes
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Great people
February 1, 2022

Staff was extremely knowledgeable, helpful and friendly. Their pricing is good and stock is great.

Date of experience: February 1, 2022
Lauren S. — RealTruck Rep
over a year old

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Georgia
1 review
0 helpful votes
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Good experience so far
February 1, 2022

Order process was fast easy my salesmen was helpful, and knowledgeable. I
Will give further review once package is received and all materials examined and install is complete.

Date of experience: February 1, 2022
Lauren S. — RealTruck Rep
over a year old

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Nebraska
1 review
0 helpful votes
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Good information, no issues
February 1, 2022

I was able to get all my questions answered and received good information and a good price.

Date of experience: February 1, 2022
Lauren S. — RealTruck Rep
over a year old

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New York
1 review
0 helpful votes
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Bed Rug
February 1, 2022

Customer service was super and Wayne was outstanding to work with!
Thank you

Date of experience: February 1, 2022
Lauren S. — RealTruck Rep
over a year old

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South Carolina
1 review
0 helpful votes
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No. Nothing to describe. Need 50 characters, waste of my time.

Date of experience: February 1, 2022
Missouri
1 review
0 helpful votes
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Seat covers
February 1, 2022

He seemed to be knowledgeable on what I needed we will see when l get it

Date of experience: February 1, 2022
Lauren S. — RealTruck Rep
over a year old

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Louisiana
1 review
0 helpful votes
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I love them.
January 31, 2022

Received one of the items I ordered the very next day!

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

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California
1 review
0 helpful votes
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Had no issues at all they knew exactly what I Needed At a 5 stars 5 being the best I will give them a 5. Keep up the good work.

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

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North Carolina
1 review
0 helpful votes
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Mud flap and wheel liner order
January 31, 2022

Great. Would purchase from again. Wish they had my 2022 seat covers.

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

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Texas
1 review
0 helpful votes
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Fast shipping
January 31, 2022

The item ship out the next day. The agent very help full

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

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Michigan
1 review
0 helpful votes
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Great Prices
January 31, 2022

I called 2 different times both calls were answered quickly. The guys I talked to knew the products and were easy to understand and friendly. Good experience all around. Thank you.

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

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New Mexico
1 review
0 helpful votes
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Special order
January 31, 2022

Best customer service that I had in the last 3 years

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

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Mississippi
1 review
0 helpful votes
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Great help and service
January 31, 2022

Telephone service as super and the shipment arrived earlier than expected!

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

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Colorado
1 review
0 helpful votes
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Great
January 31, 2022

Sales person was great, answered my questions, ordered items

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

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Arkansas
1 review
0 helpful votes
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Afe Apollo gt
January 31, 2022

Used the chat function, got a discount, and the whole process was straight forward and easy.

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

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Texas
1 review
0 helpful votes
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Bed guards
January 31, 2022

Professional and quick delivery. I am very satisfied with everything

Date of experience: January 31, 2022
Lauren S. — RealTruck Rep
over a year old

Thank you for sharing your shopping experience!