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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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Great instructional videos, very good product... Thank you for allowing me to keep my old vehicles looking presentable and keeping rust away!
The products are excellent. The videos were perfect for my first time doing minor touchups to my old truck. I painted the top of the bed rails to preserve them and make them look good and it worked great.
Orderd spray can of touch up paint for 1970 c10, could not ask for better color match. 504 Med. Green. No listing for 1970 model. But was listed under 1969 model.
We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.
I purchased 3 aerosol cans of touch-up paint in Porsche Guards Red (84A), to repaint my front bumper. The color match to the rest of my car was good, but not perfect.
Thank you for taking the time to share detailed feedback. We’re sorry parts of your experience fell short and we’d like a chance to fix it quickly for you.
I'd feel much more comfortable ordering from Paint Scratch if there was a money back guarantee on color matching. Touch Up Direct (TUD) has such a guarantee. I ordered paint from TUD, (the same color as I'm ordering today from Paint Scratch), and it wasn't a perfect match. They offered to make a second mix after I provided details and photos of the mismatch (to my original 27 year old original paint). The second attempt wasn't a good match either. After hearing this they gave me a full refund. While the match was imperfect and I now need to repaint over the bumper I painted, I really appreciate that Touch Up Direct offered a full satisfaction guarantee.
Hopefully the paint I receive from Paint Scratch will be a perfect match and I don't ned to contact you again, but it would be reassuring if you did offer a guarantee similar to TUD.
1977 MGB factory color, but not faded to bad ( repainted 10 or so years ago).
Spray can and pet perfect match! Can has fine spray with turn able nozzle. Goes on well, dries to good gloss. Search by year make and color name really helps.
Really appreciate you taking a moment to share this. It helps keep our small team going strong.
I have successfully used this paint on my Lexus RX 300 years ago and it still looks great. I just bought a second round since I now have another Lexus that could use a touchup. Thanks for a great product!
Thanks a ton for the review. Every positive note helps other drivers find us.
Exact color match, easy to apply, excellent paint!
Used a paint kit to paint left rear quarter panel following the corner being creased in. I was able to pound the damage out close to original and Bondo and sand the surface before using the paint kit to achieve a result that no one notices as different from the previous full aftermarket paint job.
We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.
The products are top quality. I particularly like the option of getting single stage paint for my classic. The color matching is spot on.
We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.
I've used PaintScratch to touch up my 1958 Edsel. Obviously the paint is hard to find and I love being able to get a decent match.
Really appreciate you taking a moment to share this. It helps keep our small team going strong.
Website is needlessly convoluted, VERY user unfriendly, and evidently designed by a child. I've ordered thousands of $$ worth of paint from this outfit, at least 7 or 8 times. Now ALL of my history is gone. Also, I tried to change my email and your "website" evidently didn't take it. Probably has something to do with my history being gone too, it was too confusing for your website. PScratch obviously went for the lowest bidder or hired a mentally-challenged family member to create your website... fire them.
Very pleased with the time it took to receive the paint, although the paint color was off considerably compared to the last can of that same color code I purchased from you. I'll be going through the process of matching the paint.
Thank you for your service.
Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.
Great service, FOLLOW, follow directions. If in doubt they are always willing to guide you. Take your time and be patient. I have used them twice and the experience has been fantastic both times.
We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.
Have used PaintScratch a couple times and have always had a good result. Any questions are usually answered quickly. Take your time and follow the instructions to the letter. Have patience and practice off the vehicle first.
For 1972 VW BAJA SE. I ordered a small vile and a pen and provided the paint code.
Was kept informed of progress until shipped - then all H broke loose.
Was shipped during Jan 2026 generational bad weather in West through East
Not totally PS fault - but maybe the Shipping Dept could think about things?...
Rating would be a 5 otherwise.
The paint match is perfect. A bit tricky getting the hang of applying it.
Thank you for the positive review. It’s great to know PaintScratch worked well for you. If there’s anything we can improve to make it perfect, we’re all ears.
Many ordering options - everthing I need and nothing I don't!
Fantastic customer service. However I've been unable to used the product because of the weather. Perhaps I'll leave a review after I've done that.
We appreciate you letting us know what went wrong. Our team is reviewing your comments and we’d love to resolve it so your experience ends on a better note.
I had questions before I placed my order. They were proactive in helping me. Would highly recommend!
Very quick turnaround, and everything was expected. Unfortunately, we are in the deep freeze here, so I need to wait until it warms up to be out there trying it.
Appreciate you taking time to write. Knowing we’re helping drivers match their paint right keeps us pushing forward.
Did you receive the product in a timely manner like promised and uses a shipping service that they know is not reliable and expects people to be patient and understanding, not professional!
Usually, I place order and no issues. They keep me informed status of order. I usually wait about 10 days to receive, which is not an issue.
Wow, this made our day. We built PaintScratch so people could fix their paint at home without stress and reviews like this remind us why.
Super easy to order for my Newmar. I can't wait to paint the A/C shrouds and the fridge vent so it looks like before the replacements. I can tell from looking at the cans shipped that it will match the base paint coat of the coach. I also have a few rock chips on the front I am going to touch up as well, once the weather gets better.
Thanks for the love and support. It means a lot to us here at PaintScratch.
I have all my color codes, so fingers crossed!
I needed to paint the interior side and f the doors on my 77 Squarebody GMC. Paintscratch miss me thee spray cans. The paint marched well and covered what I needed.
Thanks so much for leaving a review. We’re glad PaintScratch worked out for you.
This is the 2nd time I requested a paint code that wasn't listed and for the 2nd time paintscratch.com came through once again! Such a pleasure to work with
Thanks so much for leaving a review. We’re glad PaintScratch worked out for you.
Great experience. My color was not listed and I filled out the form requesting my color. In one day Paintscratch.com listed my color and was able to purchase. Great servicehi
Awesome resource to know paint type and color codes even if not purchasing from them. Products are great and site is even better.
We’re thrilled to see your review! Knowing our work is helping drivers keep their cars looking sharp pushes us to keep raising the bar. Thanks for being part of the PaintScratch story.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.
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We’re thrilled to see your review! Knowing our work is helping drivers keep their cars looking sharp pushes us to keep raising the bar. Thanks for being part of the PaintScratch story.