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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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I put my vin into their website and they spit out the exact matched paint code to my car. I order a primer, clear coat and color matched paint pen and all came and work great. I highly suggest watching how to use paint scratches paint pens on youtube, the video had great tips!
I finally figured out that I need to use a computer to easily navigate your website and place my order. Paint was great and went on well. Was disappointed that you did not have one of the colors I need for my 2017 Tiffin Allegro 36 UA. Color was Goldfire Mist GC1140
We’re sorry your experience didn’t measure up. Your review is already helping us improve and we’d love to earn back your full satisfaction.
I was frustrated trying to order multiple colors and finally figured out that I had to view my order to find the order more colors.
I used the Fleetwood code for my 2004 Bounder 39z. The only mistakes I made was I used the paint code for a 2000 Bounder and didn't use my Vin number. When I sprayed the area the paint was turquoise in color. Now I am ordering the 2004 color code. Hoping to get the right match even though the paint codes are the same.
Thanks so much for the great review! We’re happy you had a good experience and we’re always looking for ways to earn that last star next time.
I put a charcoal gray primer on first, before I applied metal flake gray and a clear coat. I think if I'd applied flat black primer it would have matched even better, but overall I am satisfied and would recommend people to your site.
Thanks for taking the time to leave a review. We’re happy we could deliver for you.
Was what I ordered. Perfect color match.
Ups squashed the bottle. But it still had enough paint left for what I needed.
Can't blame you guys for what UPS does.
Thanks for the paint.
We’re thrilled to see your review! Knowing our work is helping drivers keep their cars looking sharp pushes us to keep raising the bar. Thanks for being part of the PaintScratch story.
They were able to follow up and get me my touch up paint after there was a delivery issue. I really appreciate the follow up and prompt courteous customer service
Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.
Product arrived faster than they promised. I haven't yet tried it out yet as winter came early and is too cold to apply it. The test card I tried matches perfectly.
Thanks again for supporting us. Your feedback helps us improve and reach more car owners.
I have used Paint Scratch for a number of years. They have quality products at a reasonable price, and you receive them in a timely manner.
Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.
First time painting a vehicle, great experience, easy, fun and simple. Was provided with a link for a video demonstration which was extremely helpful. Did have slight orange peel but video almost explained how to fix that
Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.
I purchased a bottle of touch up paint for a 1962 Chevy Impala (Twilight Turquoise), the paint matched perfectly! I was super surprised as the paint on the car is 63 years old. I would recommend Paint Scratch over many other brands that I have tried. Thank you for the great experience!
Really appreciate you taking a moment to share this. It helps keep our small team going strong.
This paint is spot on, ive worked with other metalics before and its hard to get a good match but this company is spot on with the mixeture. Highly recommend this company, i'll be a forever customer.
Thanks a ton for the review. Every positive note helps other drivers find us.
I used it anyway. It's darker than the original paint, I thought the original paint had faded under the sun but even the door jam was lighter. It's a hood so whatever I don't mind.
I used three cans on the hood. The paint went fast and still didn't get full coverage. There's visible streaks. Not any fault of you guys. That's mine. But still, not a good experience. I'm getting my car professionally painted in the future.
Your feedback is really helpful. We’re sorry your order wasn’t perfect and we’re already looking at how to address what you raised.
I have used your product many times this time you sent a difrent clear coat than in the past and when spraying it likes to collect excess in the top rim then dump a few dig drips when you tilt to spray the flat surfaces making a big mess and alot of work the cans allso dont spray smooth with that clear it likes to spit and change pattern. I dont like the newer clear coat very inferior spray quality
Have used 2 other times it's z great way to fix a issue like clea coat gone and bringing the car back to looking good when you don't have all the equipment where your at
The paint requires 3 coats: a base, a mid and a clear coat. So it involves a little work. Wish the base coat were thicker to fill in the scratches
Really appreciate you taking the time to share this. We’re happy you’re satisfied and hope to deliver an even better experience next time.
The product I ordered was good. I hate the three follow up survey emails that require me to answer multiple questions and provide extensive feedback. When I opt out, I continue to get the survey emails. I have responded in hopes there are NO MORE SURVEYS
Thanks so much for the great review! We’re happy you had a good experience and we’re always looking for ways to earn that last star next time.
I got the color I want, I'm still trying to place another order. This is my third attempt. I'll let you know if the order goes through.
Thanks for the honest feedback. We know we didn’t meet all your expectations and we’d like the chance to make things right.
Navigating the website was easy and I found the drop-downs and selections to be well described and written. The purchasing experience was good and PaintScratch kept me updated on the orders progress and shipment.
Wow, this made our day. We built PaintScratch so people could fix their paint at home without stress and reviews like this remind us why.
I've always been pleased with the color matches, and the shipping experience, although the last order was delayed because of a missing P. O. Box number. I don't have home delivery.
Huge thanks for the kind review. It makes all the work behind the scenes feel worth it.
This will be the 3rd time I've ordered touch up paints from Paint Scratch. The company was recommended by a friend and has never failed to deliver great products for my vehicles.
Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.