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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,782 reviews

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Florida
1 review
0 helpful votes
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One color was not correct
July 13, 2025

Fairly fast delivery but one of the colors, which was supposed to be beige, isn't close. It is a dark reddish brown

Date of experience: July 3, 2025
California
1 review
0 helpful votes
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Paint maych
July 13, 2025

Paint matches my 72 mustang perfectly was worried it would be very noticeable but color was right on. Thank uou

Date of experience: July 3, 2025
Washington
1 review
0 helpful votes
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Worked great.
July 13, 2025

There was a short learning curve but the experience was great

Date of experience: July 3, 2025
New York
1 review
0 helpful votes
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Relentless for a review
July 13, 2025

I ordered a paint pen and it arrived. Every few days I get an email asking if the package arrived and the only way to "answer" the email is to write a review. Paint was fine for the one small spot I did so far

Date of experience: July 3, 2025
Missouri
1 review
0 helpful votes
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Finding the color to match my 2015 Honda pilot was easy on the website, and I was excited to order some touchup paint to fix minor scratches on the finish. I haven't had the time to use the paint yet, but I look forward to having a car detail day and try it out!

Date of experience: July 3, 2025
New Jersey
1 review
0 helpful votes
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No signature required!
July 13, 2025

UPS had to make 3 try's to get my signature, subsequently delivery was delayed 4 days.

Date of experience: July 2, 2025
Florida
1 review
0 helpful votes
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N/a
July 12, 2025

N/a……………………………………………………………………………………………………………………………..

Date of experience: July 2, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent paint match!
July 12, 2025

The paint arrived quickly and matched perfectly! Ordering and followup from the company is stellar! Thank you for your hard work!

Date of experience: July 2, 2025
Texas
1 review
0 helpful votes
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Great service and communications!
July 12, 2025

I haven't yet used the products sent but will do so in the near future

Date of experience: July 2, 2025
Connecticut
1 review
0 helpful votes
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Perfect
July 12, 2025

Color matched to perfection. Easy to order and good delivery experience.

Date of experience: July 2, 2025
Florida
1 review
0 helpful votes
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GOOD MATCH
July 12, 2025
Updated review

GOOD COLOR MATCH; BUT WAS DISSAPOINTED I HAD TO PAY SHIPPING. I WAS ONLY SHORT ONE CAN BECAUSE MY ORIGINAL ORDER WAS BASED ON YOUR COVERAGE ESTIMATE.

Date of experience: July 2, 2025

I just reordered one additional can of paint and clearcoat,...
June 21, 2025
Previous review

I just reordered one additional can of paint and clearcoat, because What I ordered before (based on your coverage estimate) wasn't quite enough. I don't think I should have to pay shipping for this order. However, the color is a perfect match.

Date of experience: June 11, 2025
Pennsylvania
1 review
0 helpful votes
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The can died with half the paint in it. I hit it with a rubber hammer n it sprayed a little. But it was disappointing

Date of experience: July 2, 2025
Rhode Island
1 review
0 helpful votes
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Excellent
July 12, 2025

Great products! I was very pleased and I would order again. Thank You!

Date of experience: July 2, 2025
Ohio
1 review
0 helpful votes
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Brush touchup paint for Jeep
July 12, 2025
Updated review

Quick delivery and excellent paint match. Applies easily and evenly. Worked perfectly for my stone hit paint touch up task.

Date of experience: July 2, 2025

Easy ordering and great selection of products
June 21, 2025
Previous review

Easy ordering and great selection of products.

Date of experience: June 11, 2025
New York
1 review
0 helpful votes
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A++ paint scratch is the perfect solution for at home touch up

Date of experience: July 2, 2025
Louisiana
2 reviews
0 helpful votes
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Excellent
July 12, 2025
Updated review

They were super helpful and picking the color out made it so easy and it shipped pretty fast

Date of experience: June 7, 2025

Perfect couldn't got no better
June 17, 2025
Previous review

Perfect couldn't got no better

Date of experience: June 7, 2025
Washington
1 review
0 helpful votes
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This company is very concerned that we (the customer) is satisfied. In my case, I received the package very quickly, and got a follow-up email asking whether I got it or not, and if I had any problems, as well as information on what to do if I did have problems, and additional info on how to avoid problems. I have not yet checked my paint match colour yet, but intend to do so very soon. I think I will be in good hands.

Date of experience: July 1, 2025
Washington
1 review
0 helpful votes
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Amazing
July 12, 2025
Updated review

I bought this paint in aerosol for to paint a promo model to look like my real car, it turned out amazing

Date of experience: July 1, 2025

Quick and easy
June 20, 2025
Previous review

Quick and easy

Date of experience: June 10, 2025
Illinois
1 review
0 helpful votes
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Great service used them many times
July 12, 2025
Updated review

Excellent quick ship. Paint is a bit thin and drippy. Comes out to fast

Date of experience: July 1, 2025

Quick shipping
September 11, 2024
Previous review

Very easy paint is a great match. Very easy to order. Wick shipping time

Date of experience: August 31, 2024
Nebraska
1 review
0 helpful votes
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Great Color Match, Ran Out Fast
July 11, 2025

I was very happy with the color, sadly I ran out before I was totally finished so that last couple chipped sports look worse with trying to spread it out more.

Date of experience: July 1, 2025