Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PaintScratch

PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
How would you rate PaintScratch?
grey stargrey stargrey stargrey stargrey star

PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
459
This company responds to reviews on average within 0 days

Instant Feedback

7,784 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Leanne E.
Unfollow Leanne E.
Share Review
Report Review

2018 Cruze
July 17, 2025

I received my order very quickly and the color was an exact match. Thank you!

Date of experience: July 6, 2025
California
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Perfect Match
July 17, 2025

I have been ordering from paintscratch.com for years across vehicles from Stellantis, GM, Ford, VW, Mazda, Honda and Toyota. No matter what paint I've ordered it has been a perfect match to every vehicle.

Date of experience: July 6, 2025
Florida
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

Excellent experience!
July 17, 2025

Great selection and easy to navigate website. Good prices.

Date of experience: July 6, 2025
New Hampshire
1 review
0 helpful votes
Follow Ken H.
Unfollow Ken H.
Share Review
Report Review

Excellent service
July 17, 2025

I have 3 vehicles, and I do my own touch up work. I will not order spray paint from anyone except paintscratch, because the match is always perfect. Their products are of excellent quality.

Date of experience: July 6, 2025
Oregon
1 review
0 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Share Review
Report Review

Amateur painter success
July 16, 2025

Web tool to find the perfect paint match was easy and accurate. Delivery time was still quick even though it was a custom order. I was amazed at how easy it was to use the products. I watched one youtube video and with absolutely no experience was able to do a nice job with this product. Highly recommend.

Date of experience: July 6, 2025
Washington
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

Color is off but since its custom there is no remake or adjustments. I knew this when ordering.

Date of experience: July 5, 2025
New York
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Share Review
Report Review

Not what i'd hoped for
July 15, 2025

Although I watched several videos repeatedly before beginning my project, it didn't turn out as well as I had hoped. I had a small blemish of a scratch and, having built up with primer and paint to just above the surface of the surrounding area, was unable to buff it out as in the videos using polishing compound. & so it remains a small raised blemish although the paint color matches pretty well. My first attempt@ this process though.

Date of experience: July 2, 2025
Utah
1 review
0 helpful votes
Follow Rod E.
Unfollow Rod E.
Share Review
Report Review

Code 46
July 15, 2025

The paint was about two shades darker than the paint on the car. (original paint) I realize it's hard to match paint over the internet though.

Date of experience: July 5, 2025
Illinois
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Not a match
July 15, 2025
Updated review

Color received is 3-4 shades darker than the color on my vehicle. Checked several areas including hidden ones where no fading would occur. Not what I'd hoped for.

Date of experience: July 5, 2025

Hard to find BASF colors elsewhere in spray can and...
June 9, 2025
Previous review

Hard to find BASF colors elsewhere in spray can and touch-up. Thanks!

Date of experience: May 30, 2025
California
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review

1984 VW Bronze Beige
July 15, 2025
Updated review

Color was much darker even in areas not exposed to sunlight. But should keep it from rusting.

Date of experience: July 4, 2025

Easy to use and you had the right color
June 24, 2025
Previous review

Easy to use and you had the right color

Date of experience: June 13, 2025
Michigan
1 review
0 helpful votes
Follow Ronald H.
Unfollow Ronald H.
Share Review
Report Review

Easy ordering, fast shipment
July 14, 2025

Easy ordering, fast shipping and good communication. The product is in easy to use pen type applicators.

Date of experience: July 4, 2025
Missouri
1 review
0 helpful votes
Follow Dennis E.
Unfollow Dennis E.
Share Review
Report Review

Paint that Matches
July 14, 2025
Updated review

I have used your products several times, I have never had a color that did not match perfectly

Date of experience: July 4, 2025

Great service, great product, easy to use site!
June 22, 2025
Previous review

Great service, great product, easy to use site!

Date of experience: June 12, 2025
Florida
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Share Review
Report Review

Never miss
July 14, 2025
Updated review

VERY nice match. Have used many times and it always spot on match

Date of experience: July 4, 2025

Have used many times always spot on
June 23, 2025
Previous review

Have used many times always spot on

Date of experience: June 12, 2025
Illinois
1 review
0 helpful votes
Follow Philip H.
Unfollow Philip H.
Share Review
Report Review

Bit of a different use, I have been looking for the paint color of "Inka" without any luck for several years. I am looking to paint a toy of a BMW 2002 that my Dad had when I was a teenager. Finally PaintScratch comes through!

Date of experience: July 4, 2025
New York
1 review
0 helpful votes
Follow Steven S.
Unfollow Steven S.
Share Review
Report Review

Easy company to work with
July 14, 2025

Haven't used product but the color looks like a good match. ….

Date of experience: July 3, 2025
Georgia
2 reviews
0 helpful votes
Follow Sam D.
Unfollow Sam D.
Share Review
Report Review

Received
July 13, 2025

Thanks, Easy process and worked like a charm. Will use again in the future.

Date of experience: July 3, 2025
Oregon
1 review
0 helpful votes
Follow Rob H.
Unfollow Rob H.
Share Review
Report Review

Perfect paint match
July 13, 2025
Updated review

Great job sending me the exact right color the first time! Now if I could keep the neighbors kids and their bikes away from it. It will be a perfect world lol!... Thanks again!

Date of experience: July 3, 2025

Very simple
June 15, 2025
Previous review

Very simple

Date of experience: June 5, 2025
Connecticut
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

Motorhome Sikkens Paint Repair
July 13, 2025
Updated review

Fiberglass repair that needed painting on my Jayco Embark motorhome. After researching and getting the correct paint numbers I ordered from PaintScratch. Using the primer, paint, and clear coat I have a perfect match in my metallic flake silver. Extremely impressed with the shaker can quality and results.

Date of experience: July 3, 2025

Easy to order!
June 17, 2025
Previous review

Easy to order!

Date of experience: June 7, 2025
California
1 review
0 helpful votes
Follow Hamid H.
Unfollow Hamid H.
Share Review
Report Review

Did not work
July 13, 2025

Didn't match the color.
Application was difficult.
Looking for another alternative.

Date of experience: July 3, 2025
Mississippi
1 review
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

Great product and a good match
July 13, 2025

Product arrived quickly and well packaged. Very good match to my 1960 paint.

Date of experience: July 3, 2025