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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Website is needlessly convoluted, VERY user unfriendly, and evidently designed by a child. I've ordered thousands of $$ worth of paint from this outfit, at least 7 or 8 times. Now ALL of my history is gone. Also, I tried to change my email and your "website" evidently didn't take it. Probably has something to do with my history being gone too, it was too confusing for your website. PScratch obviously went for the lowest bidder or hired a mentally-challenged family member to create your website... fire them.
Very pleased with the time it took to receive the paint, although the paint color was off considerably compared to the last can of that same color code I purchased from you. I'll be going through the process of matching the paint.
Thank you for your service.
Great service, FOLLOW, follow directions. If in doubt they are always willing to guide you. Take your time and be patient. I have used them twice and the experience has been fantastic both times.
We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.
Have used PaintScratch a couple times and have always had a good result. Any questions are usually answered quickly. Take your time and follow the instructions to the letter. Have patience and practice off the vehicle first.
For 1972 VW BAJA SE. I ordered a small vile and a pen and provided the paint code.
Was kept informed of progress until shipped - then all H broke loose.
Was shipped during Jan 2026 generational bad weather in West through East
Not totally PS fault - but maybe the Shipping Dept could think about things?...
Rating would be a 5 otherwise.
The paint match is perfect. A bit tricky getting the hang of applying it.
Thank you for the positive review. It’s great to know PaintScratch worked well for you. If there’s anything we can improve to make it perfect, we’re all ears.
Many ordering options - everthing I need and nothing I don't!
Fantastic customer service. However I've been unable to used the product because of the weather. Perhaps I'll leave a review after I've done that.
We appreciate you letting us know what went wrong. Our team is reviewing your comments and we’d love to resolve it so your experience ends on a better note.
I had questions before I placed my order. They were proactive in helping me. Would highly recommend!
Very quick turnaround, and everything was expected. Unfortunately, we are in the deep freeze here, so I need to wait until it warms up to be out there trying it.
Appreciate you taking time to write. Knowing we’re helping drivers match their paint right keeps us pushing forward.
Did you receive the product in a timely manner like promised and uses a shipping service that they know is not reliable and expects people to be patient and understanding, not professional!
Usually, I place order and no issues. They keep me informed status of order. I usually wait about 10 days to receive, which is not an issue.
Wow, this made our day. We built PaintScratch so people could fix their paint at home without stress and reviews like this remind us why.
Super easy to order for my Newmar. I can't wait to paint the A/C shrouds and the fridge vent so it looks like before the replacements. I can tell from looking at the cans shipped that it will match the base paint coat of the coach. I also have a few rock chips on the front I am going to touch up as well, once the weather gets better.
Thanks for the love and support. It means a lot to us here at PaintScratch.
I have all my color codes, so fingers crossed!
I needed to paint the interior side and f the doors on my 77 Squarebody GMC. Paintscratch miss me thee spray cans. The paint marched well and covered what I needed.
Thanks so much for leaving a review. We’re glad PaintScratch worked out for you.
This is the 2nd time I requested a paint code that wasn't listed and for the 2nd time paintscratch.com came through once again! Such a pleasure to work with
Thanks so much for leaving a review. We’re glad PaintScratch worked out for you.
Great experience. My color was not listed and I filled out the form requesting my color. In one day Paintscratch.com listed my color and was able to purchase. Great servicehi
Awesome resource to know paint type and color codes even if not purchasing from them. Products are great and site is even better.
We’re thrilled to see your review! Knowing our work is helping drivers keep their cars looking sharp pushes us to keep raising the bar. Thanks for being part of the PaintScratch story.
Awesome, until you cannot find a paint code sticker. But there is not contact phone number or a general email you can ask questions...
Really appreciate you taking the time to share this. We’re happy you’re satisfied and hope to deliver an even better experience next time.
Paint cans were of high quality offering great results to keep my coach in tip top shape…
I had ordered a 1 oz bottle of touch up to see if the match would be acceptable. I was amazed at how perfectly it matched the factory paint on my 42 year old Mercedes 300D!
Really appreciate you taking a moment to share this. It helps keep our small team going strong.
The ordering process was quick and easy. The price was approximately $100 cheaper than buying it locally. The paint was great quality -exact match to my vehicle
I definitely recommend
Appreciate you taking time to write. Knowing we’re helping drivers match their paint right keeps us pushing forward.
This will be the third time ordering your products, the first time went perfect, the second order you sent the wrong paint and missed sending me the 2k clear spray can. I contacted your company and you quickly sent the correct paint color, but still forgot the clear. I didn't call back a i already had a can of 1k clear from my prior order and was able to complete my repair. Overall i am pleased with your service and regularly recommend products due to the quality of them.
Appreciate your feedback. We’re thrilled you’re mostly happy with PaintScratch and would love to know what could make it a full 5-star for you.
Order came quick. Used the paint pen for small chip touch up and works well. Haven't had a chance to use spray paint since still waiting for the part to show up
Thanks for choosing PaintScratch! We’re glad you had a good experience and welcome any ideas on how we can improve even more.
This was my second order for the same paint and the quality and consistency came out identical. Very pleased and will definitely use again in the future.
Thanks a ton for the review. Every positive note helps other drivers find us.
Very straight forward. If the paint matches well, I'll be quite happy.
Experience was good and color match seems close. This review email that won't stop sending to me till I did this survey is pretty annoying
Thanks for the love and support. It means a lot to us here at PaintScratch.
Shipment arrived faster then expected. I had heard it takes them a while but not the case.
Prices are great.
Check-out and store is dated and cumbersome.
Can't say anything about the product since I haven't used it yet
Thanks for choosing PaintScratch! We’re glad you had a good experience and welcome any ideas on how we can improve even more.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.


Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.