Good quality covers, received very quickly. Company were swift to respond when I thought I had a problem, however, this was resolved with helpful, quick assistance from the team.
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The communication process was very efficient. I particularly liked the design review to confirm that the design is understood and correct. The build quality is very good and the tarpaulin arrived within a couple of weeks. Packaging was very good. The cost was very competitive compared to having the tarpaulin made by a local supplier. Thank you.
Simple to order; provided option to select desired neutral canvas colour for low visual impact.
Hey Glenn! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Received the curtains well packaged and happy with delivery. Curtains are quality, well made and made to specific measurements.
Hi Kenneth, we’re pleased to hear that you’re happy with the delivery, packaging, and overall quality of the curtains. We’re glad the custom measurements met your expectations!
Ordering was very easy: I input the measurements, submitted the form and a fortnight later, they were with me. Very good quality material; great fit, easy to put on and take off. While not as cheap as other covers I saw, I'm glad I chose these because you do get what you pay for, and in this instance, it is superior quality covers.
Hey Chris! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect, easy to place order, came exactly in the unusual size we entered and has a tidy and professional finish. Emails kept us up to date on order progress. Only bought one cover as was unsure about custom approach - but now I have to order the rest!
Hey Neil! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Overall experience was really good from start to finish. Even after not receiving a storage bag I ordered with my cover, the company was able to respond and resolve the matter quickly.
Very pleased, thank you.
Hey Dan! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product and an easy ordering form that makes it simple.
Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Ordered on line after measuring twice cover arrived -well made with drawstrings easy to fit thank you
Hi Kirsten, we’re delighted to hear that the cover was a perfect fit for your flat roof skylight and that you found it well made and easy to install. We appreciate you taking the time to share your positive experience!
We have been really suffering in these endless heatwaves with four glass sky lights in our kitchen in London. Blinds were going to take months, so we decided to order some bespoke covers -we couldn't be more impressed. Fantastic quality, fast delivery and the sizing is all perfect. We are finally cool and couldn't recommend Cover &All more highly. Thank you
Hey Sally! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Helpful guide on what measurements are needed and how to take them. Process was reasonably easy.
Thank you, Kevin! We're glad you found our measurement guide helpful and that the ordering process was easy to follow. We appreciate your feedback and look forward to serving you again.
Easy to use website measurements explained no problem over good experience
Thank you, Ian! We're delighted to hear you found our website easy to use and that the measurement instructions were clear. We truly appreciate your feedback and are glad you had a great overall experience.
Excellent service with quick production and delivery
Hey Christopher! We are delighted to hear that you are pleased with our product, service and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Arrived well wrapped. Excellent work, material was very thick and well stitched.
Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Overall a good experience. Few issues re ordering and reviewing my order so the items could proceed but once over these issues there were no further problems
Hey Ian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This product is great quality and looks great on our pergola. The communication regarding the progress of my order was great too so I knew what was happening at all times and it was delivered well within the expected timeframe. I would highly recommend this company.
Hey Joanne! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivery was delayed by a week which would have been of no significance if we had not been in the midst of a heatwave. However we have it now for the rest of the summer.
Thank you for your feedback. We are delighted to know that you are satisfied with the product and the service you received.
We also appreciate your feedback regarding the delay. We will certainly take it into consideration as we continue working to improve our customer experience.
Excellent product and speedy delivery. However I would suggest that there are also central top and side holes/rings depending on the size of product ordered. This would have made the fit more taut.
Hello Caroline, thank you for taking the time to share your feedback. We're delighted to hear that you were pleased with the product and our turnaround time.
Regarding your concern, you can choose your preferred grommet placement directly on the product page while placing your order. If you have any additional questions or need further assistance, please don't hesitate to contact us. We're always happy to help.
Usually good and I am sure the missing goods will be replaced
Hello Calum, thank you for your feedback. We are delighted to know that you are satisfied with the product. Please be assured that your mattress cover has been shipped separately, and you should have received the tracking details. According to the latest tracking update, the estimated delivery date is Monday. If you have any other questions or concerns, please feel free to contact us. We will be more than happy to assist you.
Ordered a bespoke heavy canvas sheet to specific dimensions, which was delivered on spec and is doing the job I need of it. Heavier duty than I was expecting, pleased with it.
Hey Guy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very poor. No response to emails asking where my order is. A delivery date was givien now wellpassed and despite emails no response.
Hi Michael, we're sorry to hear about your experience and sincerely apologize for the lack of communication and the delay with your order. We have escalated this issue to the relevant team, and they will contact you with an update as soon as possible. Thank you for your patience.
Hey Jason! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!