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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Bank blocked the first transaction, but it was helpful I saw that warning as I completed the transaction.
Ha sido fácil realizar la reserva pero las respuestas nos gustaría fuesen también en español todo el mundo lo sabe inglés
Excellent experience with the booking process. I look forward to our trip.
I called over and over and you cannot reach a live person. And my question still is not answered because the email reply didn't offer any options. All it asks is if the booking was confirmed or cancelled. That's not my question. I'm trying to find out why the hotel shows no record of this reservation.
Easy and user-friendly interface. I am happy to book another stay With prestigia
It was a good and simple process and I hope everything goes smoothly come the trip. I want to check in and have the hotel have my information with ease. Thanks!
Great booking fast and easy no hassles great price
It was very easy to book the hotel and get a confirmation.
La réservation s'est déroulée très rapidement. Un e-mail a suivi, pour confirmer.
Thank you for your help. It was ver easy to book online.
Easy to use and good follow up for peace of mind while travelling.
Great deals for Niagara Falls hotels.The CSR helped me quickly resolve my booking issue and was completely satisfied with my experience.
Great deals for Niagara Falls hotels.
Very good booking processing. Great booking page. Everything was fine.
It was just fine but I wasn't offered the whole possibility range for the rooms and also photographs and description were lacking information.
Great as usual…easy booking experience and exceptional rates
Todo bien, ya podré decir más, cuando llegue el día de hacer valida mi reserva, gracias
Très bonne expérience, très bon prix, très bon site
Great experience and ease with the booking process
It was easy and quick to make the booking through prestigia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members