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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate, received my email confirmation instantly
REALMENTE ENCONTRE UNA GRAN OFERTA CON USTEDES. ESPERO DISFRUTAR MIS VACACIONES SIN NINGUN CONTRATIEMPO
Very easy to use and my booking went through without a hitch
MUY BUENA ATENCION.
VALE LA PENA.
TODO EN ORDEN LO QUE DICEN
La reserva se ha efectuado sin ningún tipo de problema
Good experience. Thank you I really don't want to have to fill this out.
Just booked online everything was fine looking forward to arriving at the hotel
I hope that the prices are a little less. And that there was a question about guest preferences. Thanks a million.
The site was very easy to complete took no time at all
Very very good service. I got a good price. Very last booking. I m satisfied
So for booking experience is good and I would recommend using this website
No me mandaron la factura después de pagar para asegurarme el monto
I found the page out of fortune and liked it. Very easy - fine!
Quick efficient booking. One of the best prices on the market for my requirements
Good booking and easy to reserve through thr website
Great and first time booking with you. Lovely discounts
This is the first time I booked a hotel through this website. So far so good!
I hope it will work Got online response frome prestigia and not from the hotel itself.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members