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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Easy to book hotels on the website. Would use it again.
The experience on the site was quick and easy. Cheap rates, too!
Easy to book and great pictures showing the location. Liked the pricing explained and great deal.
Not confirmed at hotel yet
Telephone line keeps chucking me off
Great process and great price, thanks
My only complaint is that the request for post sale feedbck is persistent and demands over 50 characters. That is why I had these two sentences!
After making a mistake and cancelling my booking which was very simple to do, booking again was then just as easy!
Good prices and easy to navigate. Better prices in comparison
Siete dei ladri mi avete fatto pagare per un hotel a Barcellona del 4 al 6 Junio Aparthotel Atenea de Barcelona y non c'era nessuna reserva.
Good experience other than not taking my amex card
First time using this site. Smooth easy booking process.
It's easy to book, straight forward and good value for money. I will definitely recommend it to my friends.
I book a reservation for a hotel in punta cana and haven't received any confirmation number
Linked through from Kayak & straightforward booking procedure.
Booked a hotel easily no issues and good price would use again
I had to reenter 3 times information as Apple Pay integration does not work. Poor payment checkout experience.
We found this website easy to use and book your hotel on line
Easy to navigate, received my email confirmation instantly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members