On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Safe & Secure Process of booking, comfortable overall performance
It went well but breakfast options were not specified on your site and all other sites had breakfast options. I went ahead and booked though since price was so good.
. merci à vous pour vos services je reviendrais...
Did not like having to provide bank name it seems it in an unnecessary requirement
Easy fast and at a great price.,,,,,,,,,,,,,,,,,,,,,,,,,
Easy and simple good price good overview Easy and simple good price good overview
Good website and price. I hope me and my family enjoy the stay. Will leave another review after stay. Thanks
I am trying to cancel this reservation! Thank you!
Vigigjvjfufigiv igufufugivv jvufjfufi ivififhhsgsgxsiggxhvx sjshxggxzjxbd
I don't want to write anything it makes me think and I can't be arsed. I just want to book my hotel give you 4 stars and be done thank you very much
Quick and easy, looking forward to a relaxing trip away
Fine, tried to call the telephone number to enquire about the rest of payment but was on hold for too long so had to end the call.
The Website was super fast and super easy to use..
Quick and easy! The site was easy to navigate and provided the information needed.
It was fast an easy to process this purchase.
I received the confirmation right away/
Very convenient process. Let's see quality of accomodation when we get there
Try calling your call centre holding on for ages and nobody answers the phone
I found Prestigia easy to navigate and it was the best price which stuck out for me on Google's comparison
Good prices and really easy to select places and more
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Hotels Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members