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business logo of Prestigia

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,462 reviews

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Australia
1 review
0 helpful votes
Follow Sean B.
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I found Prestigia easy to navigate and it was the best price which stuck out for me on Google's comparison

Date of experience: June 9, 2022
Oregon
1 review
0 helpful votes
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Good prices and really easy to select places and more

Date of experience: June 8, 2022
Virginia
1 review
0 helpful votes
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It was good but little bit hard to check out when I tried to use my credit card.

Date of experience: June 8, 2022
Germany
1 review
0 helpful votes
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Very good!
June 8, 2022

Very good! Everything went simple and easy to understand. We hope it stays like this in the future

Date of experience: June 8, 2022
Washington
1 review
0 helpful votes
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Wonderful and seamless
June 8, 2022

Wonderful and seamless. I had no issues with your booking process. You were also very prompt in confirming and responding.

Date of experience: June 8, 2022
GB
1 review
0 helpful votes
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Very good
June 8, 2022

Very good. No problems Very good. No problems Very good. No problems Very good. No problems

Date of experience: June 8, 2022
California
1 review
0 helpful votes
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Their service is really bad
July 8, 2022

Their service is really bad. They don't return emails and pick up phones. Is it a fraud website?

Date of experience: June 8, 2022
GB
1 review
0 helpful votes
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Never used befor but it was very quick and easy I have secured a really good deal also so very pleased

Date of experience: June 8, 2022
Sweden
1 review
0 helpful votes
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Easy to use and happy with the price! Booked a hotel for a weekend stay in Amsterdam and the deal offered was fantastic compared to other websites. Would definitely recommend Prestegia!

Date of experience: June 8, 2022
California
1 review
0 helpful votes
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Great service, I will definitely book my hotel with prestigia's

Date of experience: June 7, 2022
GB
1 review
0 helpful votes
Follow Hoda F.
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I have booked for holidays and the website was good and straightforward.

Date of experience: June 7, 2022
California
1 review
0 helpful votes
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Easy, fast!
June 7, 2022

Easy, fast! Would recommend once I arrive on the day

Date of experience: June 7, 2022
GB
1 review
0 helpful votes
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Very easy and straightforward, good description and details

Date of experience: June 7, 2022
Arkansas
1 review
0 helpful votes
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Good so far, the experience will tell after the trip is completed.

Date of experience: June 7, 2022
Michigan
1 review
0 helpful votes
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I don't know yet
July 7, 2022

I don't know yet. Will know more during my experience

Date of experience: June 7, 2022
Egypt
1 review
0 helpful votes
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Very good and so helpfully and I will be back again

Date of experience: June 7, 2022
New York
1 review
0 helpful votes
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Great as always
June 7, 2022

Great as always
I will recommend to any one I know

Date of experience: June 7, 2022
California
1 review
0 helpful votes
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It was good but I think the website design could be improved to make it more appealing!

Date of experience: June 7, 2022
California
1 review
0 helpful votes
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Great price but the hotel was overbooked and had to transfer us to a "sister " hotel. Total waste of 2 hours of our vacation

Date of experience: June 7, 2022
Germany
1 review
0 helpful votes
Follow Kerstin N.
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Bis jetzt hat alles sehr gut geklappt.
Warte noch auf meinen Vaucher

Date of experience: June 7, 2022