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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Comprehensive website with competitive prices, would use again.
Excellent and straightforward. Easy to navigate and user friendly.
Quick and easy
Simple process to book, pay and receive confirmation
First experience, found online system easy to use,
Thanks. It is very Easy, because es difficult to make a reservation For Venezuela
THERE IS A DIFFERENCE BETWEEN THE ADVERTISED CURRENCY AND THE CURRENCY USED WHEN ACTUALLY BOOKING THE ROOM
Booked with ease on this website. Cancellation policy very good.
The booking went through smoothly. Very satisfied!
Easy cheap booking. Seemed a bit more confusing but ended up being easy.
Easy to use and excellent pricing. The description of the hotel was also comprehensive with amenities provided.
It was fine. Seriously forcing me to type 50 words about you is more annoying than the booking was. Are you satisfied now?
So to summarize - booking was fine. Survey is as annoying.
They charge for rooms that don't exists, I've called hotel after they charged my card and hotel doesn't know anything about reservation. Phones are fake, You can't call them ( in UK line You are first in line for 1 hour) in Czech it discontects You when You reach position no 2 after half an hour. No answer by email as well. To me they are simply scammers It will litigation in court
My second booking with Prestigia…. So far so good, east to book and best price on the web
Got the best deal ever. Signing up also helped with an even better bargain.
The price we found fir this superb hotel was the best
As the booking has a free cancellation until early August 2 months away I would have expected my accont to be debited then and not now
I was able to make the reservation and receive confirmation quickly and easily.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members