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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Found this website using Trivago Easy to find a good deal
Everything was as expected. No difficulties or issues. Thank you!
Fast and easy to book. I wish I could put comments in to request a room with a view
Thank you for booking. It was very easy and fast. I will make my next reservations using this company
Everything went well and it was very easy.
Thank you
All was easy. Great site. Very convenient. Thank you a lot
Todo muy bien, el único punto desfavorable es que en la página aparece un precio y cuando terminas de hacer la compra, al enviarte la confirmación, ta aparece que en el hotel te cobrarán una cantidad de dinero por los impuestos. Para resumir, no aparece el precio total absoluto!
Great price and service compared to other providers
Easy and pleasant, good rate. If I wanted to write 50 words I'd have done it!
Was looking to stay at South Point and everyone had the same price. Then I went to you guys and found an awesome deal! Thank you so much. Excellent Work!
We will see hate paying for anything up front and am not 100% sure about all of this will have to keep you all posted
Booked Holiday Inn in Naples for 3 nights. Very easy and efficient website.
- why do I have to do this? Really takes the edge off
Thank you! Still somewhat in the process check in tonight.
Good easy booking, all good, will book again next, thank you
So far experience good, but when problem occurs that when you know whether experience will be good
Hoping it goes through!. I would like to confirm with the hotel directly for reassurance and peace of mind
I had not use this site before but it was really good
Very easy to navigate and overall I am completely satisfied with the time it took to book
Difficulty changing number of persons after being transferred from trivago
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members