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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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The website would not accept my business debit card.
Not sure what I do at the hotel? Still pay $80 at the desk?
Its not clear about the propriety and further details.
Rápido y fácil, muy bien detallada y ágil la web, precios muy buenos eb general,
Booking experience was very easy with Prestigia, no trouble whatsoever
Very easy process to review and book we highly recommend this service
Very easy and good fair price. Looking forward to it.
No me gusta que me pidan feed back antes de recibir el servicio.
No me gusta que me pidan feed back antes de recibir el servicio.
La réservation c est bien faite rapidement c est très simple d'utilisation
Todo ha sido muy fácil, es una web muy adecuada. Muchas gracias
Overall easy experience with fast process and convenient prices
Good
Muito pratico, gostei! Em minha próxima viagem vou utilizar o mesmo modo de hoje.
Easy to use and understand booking options. Thank you!
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Better details of types of rooms would be good.
Description is brief and not entirely clear as what type of room you are booking.
Originally booked with Booking.com but saw this Very good price, saving me money. Fingers crossed all runs smoothly.
Very easy to use this website which was quick and clear
Safe & Secure Process of booking, comfortable overall performance
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members