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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Straight forward easy to follow the website new to doing all this
Seems pretty simple so far. Will see how things go once we check in.
Website easy to book from. Price was better than competitors.
Offered a good deal which included breakfast for the same cost as other companies were showing on their websites
Easy to use and I have as very happy with the price I was able to get.
Very easy to do, great price, should be a great location for us
Prestigious offer a very competitive price and easy to book online.
Es la primera vez que uso sus servicios. En principio, me ha parecido un sistema claro, rápido y sencillo. Gracias.
Transaction went smoothly. I'm looking forward of my check in day.
Prestigia had the best price for the hotel we wanted to stay at. Got booking confirmation straoght away and I also rang the hotel directly to confirm they have my reservation, which they did. Smooth booking all round.
Very easy to book using the app. I did have an issue with the payment side of things but after updating this again everything worked fine.
Quick and efficient, would love to use it next time
They have good prices and the booking of the hotel was easy.
Smooth processing. No issues. No need for additional email to confirm my booking.
Easy to use site.
All sorted and booked within 5 minutes!
Very easy process for booking. The price was very good compared with other sites. I will leave further feedback after my holidays
Quick and easy everything seemed to be really good
Muy buen servicio. Volvere a usarlo en un futuro cuando me decida a volver a viajar a cualquier parte
Overall great experience with Prestigia, A++++++++
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members