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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Wish for better deals and offers that could be provided
Quick and easy to book, looking forward to my accommodation.
It was amazing and the prices were good. I would like to have a king siZe bed
Good experience with great reactivity and prompt answer
Not super clear about pricing it can be more transparent
Was easy to set-up traveling plans for in 5 months, called the hotel to confirm the reservation as well. Super excited!
It was a very easy booking process.
Would definitely use again.
First time using Prestigia. So far so good. No hassle when booking. Thanks very much
Easy to book and good price for a wonderful hotel.
Super easy for Standard accommodations, but no options were offered.
So far it has been good. I can tell you more when I get there.
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Very good and fast, very easy and good price compared to other pages
Great price easy booking. I am very satisfied with my booking experience so far
Excellent it was very helpful, the best. Thank you!
Good, muy buena y rápida atención, lo recomiendo ampliamente
The site is perfect and prices very good.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
It was good but to find everything was a little bit harder
Quick and easy good price easy to use website the price was amazing compared to other sites
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members