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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Fast and easy
I started with sky scanner and it redirected me to prestigia
The forms were easy to fill out and I received my confirmation email in minutes
Great experience! Easy to navigate. I wish it had been possible to book two rooms at two different standard in one go. I had to make two separate reservations for two different rooms.
Great prices! Helpful information! Thank you! I'm excited to stay!
Ok, wish they included taxes in the price shown...
All good all good all good All good all good all good
It was easy enough to book online through prestigia website
Very straightforward to use and the confirmation of my booking and all details were first class.
It's the first time I use Prestigia. I have no formed opinion yet
Thanks, gave the deal at minimum possible rate, thanks again
My experience with your company its good,
I will keep this experience to all my family and friends
Fantastic and value for money very satisfied would be recommending to my friends
Price quoted is quite a bit lower than actual price we will be required to pay overall.
I cant get to speak with anyome on the phone. I have been "first in line" for over 20 minutes.
Me fue muy facil realizar la reservación, gracias por el apoyo y permitir disfrutar
I had no problem navigating the booking website. This was my only interaction, so far, with Prestigia.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members