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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Por ahora buen precio, todo parece claro y adecuado.
Got my reservations for Park MGM Las Vegas. Unable to get good description or pictures of the rooms. Need more detailed descriptions of rooms.
Please send reservation confirmation to both the emails.
Price was convenient and booking was easy. Full refundable insurance easy to find and activate.
Great rate I am happy with this do far we will see once we book into hotel
Fast and clean reservation and confirmation. Hope all goes well, we havent check in yet...
Everything Ok with the booking - quick and clear looking forward to Berlin
I couldn't do the booking myself. Payment rejected multiple times. Someone else booked for me using my same payment
I searched 3 adults and the sites showed me 3 single beds in room for the price of 408. I paid and decided to call them who told me that it's not correct. I had to pay another 50 per night for an extra person.
If choose 3 adults how is it they expect people to sleep in 2 single beds? Guest was 3 so your sites showed me incorrect quote or they are doing false advertising
The Prestigia Reservation system was easy and included clear and specific details of the booking options.
It was easy to do and quick. Very happy with it...
Easy and quick. Confirmation came straight through
It was an easy process and a fair market value. Thank you.
Good booking site easy to use and good options of hotels
OK--------------------------------------------------------------------------------------------------------------------------------------------
Always very good and easy to book with real choice of good hotels
It's a very scary site as I have been trapped with them and I have a 15,000 aed credit with them which they refused to refund during Covid days and I have been forced to use their website to get back my credit pending
Great experience had reservations done in no time will use again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members