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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Pleasant so far, but dont stay there till September so we shall see how smoothly things go.
Very easy and fast process to make my reservation.
Not very satisfactory you haven t confirmed dates and the words are too long
Quick process to book and receive confirmation best price
Easy and convenient platform describing perfectly the hotels
No problems so far. All smooth sailing. But I'll only really know once I've checked in:-)
Fairly easy and smooth. It was a good user experience to use your site.
Easy to use and great process. Prices were the best
Good booking experience - easy to navigate and clearly laid out.
Easy to use site! Great pricing! Pending experience because services have not been provided yet.
Quick, easy and reliable booking platform experience.
Fast, easy, great rate! I was totally surprised at the deep discount that I received by using this provider.
Fine, pretty simple to use website and selection of rooms/rates to choose from.
Easy to use, it helps to find best hotel with best promotions and provide with a good deal
Prices shown at £77 kept changing to £178+ Which is very in professional and appalling. I also tried calling visitor service twice and held for 39 min each time and couldn't get through.
Not enough communication, need more from the to confirm that the booking is OK.
Was an easy experience. Thankyou and you were the best price for what i was looking for.
Quick and easy booking system with competitive prices
Super! Thank you.
Very easy and efficient way of booking
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members