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SmartCustomer Website Reviews and Complaints
business logo of Prestigia

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

18,430 reviews

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Australia
1 review
0 helpful votes
Follow Cathryn Y.
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Very easy to book and competitive pricing. Will consider for future bookings.

Date of experience: June 25, 2022
Florida
1 review
0 helpful votes
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Is my first time booking whit you I hope to have a nice experience to keep using your services………

Date of experience: June 24, 2022
GB
1 review
0 helpful votes
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Very good service and good prices, we are on honeymoon so if you could kindly let the hotels know

Date of experience: June 24, 2022
Massachusetts
1 review
0 helpful votes
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Easy to book!
June 24, 2022

Easy to book! Good experience overall

I would consider using this website in future

Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Best price for my hotel that I found anywhere. Easy to use website and great follow-up. My only criticism is that the QR code displayed after booking (to add the reservation to your passbook) doesn't work... my phone displays a message "Unable to download file" error.

Date of experience: June 24, 2022
GB
1 review
0 helpful votes
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All quick & easy to use
June 24, 2022

All quick & easy to use. I use Agoda a lot, but from now on, I'll check with Prestigia Sitejabber first, as the price is better & without hidden add-on costs when you come to book.

Date of experience: June 24, 2022
GB
1 review
0 helpful votes
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I was using booking
June 24, 2022
Updated review

I was using booking. Com more than 20 years, £ 30 cheaper than their rate for this Le meridien hotel for same date.

Date of experience: June 24, 2022

Very good rate
June 21, 2022
Previous review

Very good rate

Date of experience: June 21, 2022
Virginia
1 review
0 helpful votes
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Great, low prices and site was easy to use. Really easy

Date of experience: June 24, 2022
Utah
1 review
0 helpful votes
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Everything very good!
June 24, 2022

Everything very good! I get a better price than the other websites and i had no problem paying with my debit card

Date of experience: June 24, 2022
Italy
1 review
0 helpful votes
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Very quick and smooth booking I will use again for sure soon

Date of experience: June 23, 2022
Florida
2 reviews
0 helpful votes
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Very efficient booking experience
June 24, 2022

Very efficient booking experience. Easier checkout than I expected.

Date of experience: June 23, 2022
New York
1 review
0 helpful votes
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Easy
June 24, 2022

Easy. But i can not book another room at the same price.

Date of experience: June 23, 2022
Iraq
1 review
0 helpful votes
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Good
June 23, 2022

Good but they charged extra for currency exchange and don't answer phone...

Date of experience: June 23, 2022
New Jersey
1 review
0 helpful votes
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This is our first booking experience with Prestigia.
We found it easy to navigate and complete our booking

Date of experience: June 23, 2022
Georgia
1 review
0 helpful votes
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Very easy and user friendly
June 23, 2022

Very easy and user friendly. Will use this site again.

Date of experience: June 23, 2022
BO
1 review
0 helpful votes
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Muy buena experiencia, fue muy rápido y volveré a reservar

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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Sketchy website, my credit cards flagged my attempted charges as possible fraud. Not easy to navigate and confirm a booking is legitimate.

Date of experience: June 23, 2022
NL
1 review
0 helpful votes
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Good website...
June 23, 2022

Good website... nothing wrong with it. Why should we type so many characters.?

Date of experience: June 23, 2022
Georgia
1 review
0 helpful votes
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Easy and Quick
June 23, 2022

Easy and Quick. Prices were lower than other sights.

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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My booking was super fast and very easy. I truly recommend this

Date of experience: June 23, 2022