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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Very easy to book and competitive pricing. Will consider for future bookings.
Very good service and good prices, we are on honeymoon so if you could kindly let the hotels know
Easy to book! Good experience overall
I would consider using this website in future
Best price for my hotel that I found anywhere. Easy to use website and great follow-up. My only criticism is that the QR code displayed after booking (to add the reservation to your passbook) doesn't work... my phone displays a message "Unable to download file" error.
All quick & easy to use. I use Agoda a lot, but from now on, I'll check with Prestigia Sitejabber first, as the price is better & without hidden add-on costs when you come to book.
I was using booking. Com more than 20 years, £ 30 cheaper than their rate for this Le meridien hotel for same date.
Great, low prices and site was easy to use. Really easy
Everything very good! I get a better price than the other websites and i had no problem paying with my debit card
Very efficient booking experience. Easier checkout than I expected.
This is our first booking experience with Prestigia.
We found it easy to navigate and complete our booking
Muy buena experiencia, fue muy rápido y volveré a reservar
Good website... nothing wrong with it. Why should we type so many characters.?
My booking was super fast and very easy. I truly recommend this
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

