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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Vert easy and simple would book again in the near future
All straight forward and was easy to book through the site.
Because i pay it i get booking comfirmation but hotel dont see this andi cant call for your agent
Attractive rate and quick booking steps with quick confirmation response
Easy - I am unable to use 50 characters to describe it was easy
Simple and easy to book my trip. Description of the available rooms was limited and could be enhanced.
Excelente pagina para comprar los hoteles, estuve buscando durante meses hoteles en nueva york y ellos tuvieron los mejores precios
Good price, hope the rest goes well. Credit card balked at international payment and there may be a hidden charge so I'm waiting to see...
The site was easy to use and made my booking go smoothly
Just typing this to reach the 50 character minimum
Very easy to use, nicely laid out and best price online for our selected hotel! 5*
Quick and painless and... I got what I wanted for a good price
I had not used or heard of the site before but have had no issues and would use again
I had not used this site before but i am happy and would have no problem recommending the site to others
I had not used this site before but i am happy and would have no problem recommending the site to others
They offered by a lot, cheaper price, for the
Hotel I wanted in Venice. The site is easy to use and got a confirmation right away.
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1. There is nowhere to specify two TWIN rooms.
2. There is nowhere to ask for the rooms to be next to each other - if possible.
Quick and easy to book on line. Satisfied with the experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members