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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Very quick and easy! I would use them in the future.
It was everything alright. Now waiting for the stay.
Very easy and quick to use. Some good bargains to be had too; prices were cheaper here than on other sites. Will definitely use Prestigia again.
...,...
Réservation facile et rapide, prix corrects. Merci
Easy to use booking service with clear terms and conditions
Muy rápido y bueno. El precio más barato! Confirmación al instante
The experience was good for what I needed, no more, no less.
Easy to navigate but a little odd you need to subsequently confirm the booking
It was a quick and easy experience. Easy to navigate website.
Price is good and the booking process is smooth. Good website.
Very good and efficient - site easy to understand - booking confirmation arrived swiftly
Website was easy to navigate and use and scored a great price!
Vert easy and simple would book again in the near future
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members