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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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A very good experience! Quick. Easy and good price.
Thank you for getting our room booked with ease…we look forward to a smooth check in and stay
Easy to follow and response very quick. Would recommend to friends,
Great prices, easy to navigate around the website. I'll be using this site again
Quick and easy to use and a good price paid, well done
Mi saprò esprimere meglio successivamente alla mia esperienza
Booking was smooth so far. Hoping that my booking for 3 adults provides the beds for 3 adults, when we arrive! We would also like to request an early check in, if available?
Very smooth experience, and got a great room rate!
Booking was quick and easy, just the way I like it.
Was simple and easy like any decent website would use again
Website was a bit confusing, but the deal made up for it
Thanks. This was awesome just a quick few entries and clicks and I am done. We need to follow your simplistic approach and bring it to our American hotel booking sites in USA.
Good information and easy way to make the reservation
I need confirmation on bed size as king and sofa bed for the kid, as no confirmation in adnave for the room/ bed size and sofa bed i will not consider it as confirmed booking from ur side
So far so easy and so good. Thanks for everything.
Thanks Easy book. They are checked my confirmation.
Very quick and easy! I would use them in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members