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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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I usually use a debit visa however the site wouldn't accept it. Not a big deal but it was a little of a hassle
Fast and efficient. Etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc etc, ect, etc
Easy to use with a simple, straight-forward user interface.
Es la primera vez usándola, el precio el más bajo disponible
Booking process Easy but no payment facilities proposed
The booking was easy and staight forward. The confirmation arrived quickly and I am looking forward to my stay
User friendly and straight forward options:)
Booking made through skyscanner referral and was easy to navigate
Great experience. Fast booking, easy to book and reasonable pricing.
The booking process was great. That is my only experience as of yet!
Booking on the site was very easy and it went very smooth.
My first time with prestige and very satisfying experience
Jolie prix et service un peu complexe mais ça passe
Excellent service and great value; would recommend
Very easy to book through Prestigia and will happily book through the site again
User friendly. Made booking and payment for accommodation easy and transparent.
24 hours after my reservation and fully paid online, but still no confirmation email was received. I have checked both spam and trash, and nothing there.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members