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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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24 hours after my reservation and fully paid online, but still no confirmation email was received. I have checked both spam and trash, and nothing there.
Very good and easy to use
I hope it works because this is my vacation
Easy to book a hotel room and had the best rate for the city I wanted to stay
The site was easy to use, various hotels & great prices.
The hotel is telling me they have not received my booking but my credit card has been debited for the full amount. Am awaiting confirmation from Prestigia as to when the hotel will see & confirm my booking. Needless to say, am bit restless.
It was easy and nice. They way it helped with ideas and deals it was awesome
Quick and easy but best of all gave me great rate for 3 nights in Vegas.
Quick and easy, very good deal. Hope there is no hidden fee.
Good and quick easy booking service. Would happily recommend
Quick and easy process. Best rate available as well.
TODO HA SIDO CORRECTO, MUCHAS GRACIAS! (PROXIMA VEZ GRATIFICAR POR RELLENAR LA ENCUESTA)
Very straightforward. Hotel looks lovely. Looking forward to holiday
Best Price and it was easy. That is the end of my comments.
It was good the site was easy enough to use and it didn't take long
Very helpful for me because this is my first time using the online booking system for international travelling
Wacht op de mail die ik zou krijgen van jullie. Het boeken ging wel heel erg snel
Good, we had a great experience. We got a great deal and quick service.
Complete information, easy to use your page——————————————————
GREAT, EASY TO USE. Was very informative. Web page was easy to get through. Check process payment a fast. Only issue was the price changed at check out with extra fees.
User friendly and accessible. The website is good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members