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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Easy to book. Very good service. Super easy to book in the system
Booking without problems so far. This survey comes too early as we don't know if everything eelse will be without problems.
Money never sent to the hotel thank you. Please see follow up
Very good so far will conform once visit complete.
Great, explanatory and easy booking process through prestigia and this is our first time booking through you all but it will NOT be our last! Thank You!
I had canceled due to a death, wife changed mind for son and I, so called, nobody called back so had to rebook. That's ok, but probably higher price, I wanted to cancel the "cancellation" email or call would be nice.
All very smooth. Took no time at all. Confirmation arrived a few mins later
Easy simple to use…found the best price by far on the Internet would highly recommend
It was great I have a wonderful weekend way. Way Quick booking and efficient service.
It was a good fast transaction there is nothing else I could add
Très efficace et rapide pour réserver également facile pour payer
It is real good, sheets were comfy, breakfast was great
Better Room descriptions would be helpful when deciding which room to book. What type of beds are in the rooms.
Easy and efficient process and of course the most cost effective deal.
I didn't know this web site, but I think it was easy to navegate as well as the offers. The nly think I didn't like it was that you anounce an initial price and later you include taxes so the final price is higher than initially
I didn't know this web site, but I think it was easy to navegate as well as the offers
I am booking from the US so had to translate everything but besides that it was great!
Nope, seriously, I am not interested in this bull$#*!
Easy to deal with and made the booking without fuss
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members