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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Good seems too good to be true hopefully it is thanks
Hacer la reserva ha sido sencillo. No he tenido ningún problema.
I'll reserve judgement until the hotel confirms I am booked
I love the cheap prices that were offered, compared to other websites
I had selected the option for fully refundable and it added extra USD30 for it, but when i got the email receipt, it shows as non refundable.?
Great pricing and easy to use. I did it through Priceline and trivago and this was the best way to go. Thanks.
It was handled as expected without any need for questions to be answered.
Good and clear site to book a hotel or accommodation
Fast easy transaction, great rate achieved, easy to navigate website.
Tout s'est bien déroulé; la reservation s'est faite sans problèmes et j'ai bien recu la confirmation par mail
Great prices and super easy to navigate! Excited for our vacation experience
So far, so good!. I will see once I check in, if it's a positive experience.
Réservation rapide avec un très bon prix et confirmation rapide
Very good service thank you! I am very happy with The service.
Good service very responsive. Good prices as well.
Good…. Easy and efficient. Would recommend to everyone!
Really nice booking experience, good website design.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members