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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Muy buenas ofertas. Muchas gracias por ayudarme a conseguir un buen hotel.
The process was simple and quick. Easy to follow. Will use again.
Your site was very easy to use, found exactly what I wanted and booked it no hassle no problem
Simple to search and book, no problems at all with the service.
The experience was simple and very good i will use it again
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Hola. No se ha cumplido el precio que me dieron ustedes por la web y me han cobrado bastante más. Estoy muy descontento y voy a denunciar.
Good selection of hotels, great prices and easy completion of my reservation.
Friendly user with great price and several options
Good easy booking made easy will come again thank you
Easy for book this website and cheapest hotel good deal
Booking process was easy and with competitive pricing!
Good service so far, this is our second visit to this hotel.
Very easy to navigate. All relevant terms and other info is shown on the same page and is easy to follow. Graphics looks a little simple but it's functional and the deals are great which is what matters the most.
Excellent booking experience. You have the lowest price amongst all. We will share this site to our friends.
Good rate and affordable price, friendly looking web site with very easy navigation to find out
All you need
The booking is refundable but some amount has been withdrawn from my account. Also, I tried to access the app but it doesn't work properly.
The price was lower than all the options I found. This was also very easy to book!
My first time experience with Prestigia went well so far. The booking process is fast.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members