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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Good, easy transaction. Fair price and straight forward explanations given.
Prestigia is the best, they have saved me a lot of money
Great deals hope everything goes right and smooth with the booking
Add Arabic language, and reduce that we have to fill 50 words in the comments
Easy and quick! The whole process worked great and I got a good rate for two rooms.
I found my experience to be reasonable easy and at this stage happy with my dealings.
Excellent Discount and easy to book. Welcomed it being straightforward.
Thank you for the best experience. We got the best rate out of everyone
The process was quick and the room rates were reasonable compared to other hotels we looked at. Will use again.
Easy and fast, I would suggest this site to anyone that wants quick results
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Good so far. I will provide my final review after the trip.
Excellent quick reservation I will use the site again
Easy booking and best price. I followed up with the hotel to confirm and trip is all set.
No customer service at all and no reservation at the hotel was made
Thanks for your good service. It was nice to use it
A little confusing to use, but an okay website………..
My booking experience has been great and affordable.
Overall good. But the website didn't show all the possible hidden fees which is concerning.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members