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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Overall good. But the website didn't show all the possible hidden fees which is concerning.
Offer is so bad that from your side charging and hotel also charge so is total price almost is same to realle price from hotel
And so slow sending reservation my booking to hotel
My bad experience to booking from your web site
other website withe my experience is moor better than yours offers
Great experience. Very easy to book and a fantastic price!
Awesome deal. I highly recommend. Website easy to use
The process was easy and quick! The best option for our needs, will definitely use again and recommend to others.
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Nice service with excellent options. Very easy and user friendly
Easy booking.
I will wait and corroborate the amenities advertised in this site.
Best prices. Still waiting on an email response on a booking inquiry.
Booking was very easy. Just a few clicks and it was done. Confirmation and receipt were send to me instantly
I wish the site would include all taxes and fees in the price.
It was easy to book on this site. The pictures look awesome and we look forward to staying here.
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Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

