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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Yes easy to use, but could be easier to access room photo's
Very easy to use and make the booking. Recommend this site and if situation arises will usee again.
My bank flagged the credit card as a fraud/spam and blocked my account.
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It was very user friendly all the buyer experience
Reservation was made by wego, experience is great, cant wait to check the room out
OK so far. Have not completed trip. Complaint would be that the price rose by $500 by the time I booked and there was a service charge of $695 which raised the cost significantly
Very easy website to navigate, and no problems at all
Fast and efficient service, i will use it in the future
It gave me the wrong hotel I put in Aberdeen when I booked hotel it said jury's Inn Middlesbrough a place I have never been to I would like a refund or credit due to mistake made by website and not by customer
Todo rápido y sin problemas. Página intuitiva y muy fácil realizar la reserva.
Excelente site, com rápida reserva.
Bons preços.
Recomendo
It was good but slight language issue very professional and kind
Easy to book, great prices compared to other sites, easy to follow links. I've used Prestigia in the past and look forward to future bookings with Prestigia
Couldnt access breakfast package even though advertised on site
Very good service and good prices. Quick payment procedure.
Todo OK, he recibido los correos buena comunicación
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members