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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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All went well with the booking, waiting to get to italy and see my room!
Why do I need to click a link?
I booked and paid.
Why am I then asked 'did you compete your booking?'
Me a parecido muy buena la oferta y barata gracias
Relatively easy to book, although I didn't realise initially that I could scroll through less costly options.
Great experience. Best price that I saw online. Easy to book and I'm excited for my vacation
Very easy and great booking! Looking forward to our stay!
I made two booking at the same hotel, one room for 3 nights and a second room for two nights. It would be nice to see both bookings when I log into your site. Currently, I can only see one at a time.
Thanks!
Easy to use site without any glitches. Thank you very much
Easy and quick
(I have to write almost 50 characters, so here they are even more!)
It is my first time to book a hotel room via Prestigia and it was easy. I am looking forward to enjoying my junior suite room in valencia
Easy to use and they had the best offers. I'll use again and pass the word.
J'ai toujours rien reçu! Et je suis en train de vous appeler mais vous répondais pas c'est quoi ce service?!
Quick and easy, easy website to use and i received a quick confirmation reply straight after.
All ok, the confirmation wasn't so clear so we had doubts if the booking was done or not, at the end we received a confirmation email so it would seem to be ok.
I usually use a debit visa however the site wouldn't accept it. Not a big deal but it was a little of a hassle
Fast and efficient. Etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc etc, ect, etc
Easy to use with a simple, straight-forward user interface.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members