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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Quick and easy, lowest price for this particular hotel. Would recommend.
It was quite easy, hope the hotel I've booked it wil fulfils my expectations
No speak French its too difficult to speak with you
Quick and easy experience. Website was easy to use.
So far so good. Good price and the site works well. I'm a little concerned because the phone number is not in the US and we will just have to wait to see if the reservation actually goes through and I could confirm the reservation with the hotel directly.
It was Quick and easy and found a good deal. Definitely recommend it.
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Cerca de 223.000.000 resultados (0,52 segundos)
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HOLA! RECIBI LA CONFIRMACION DE MI RESERVA, ES LA PRIMERA VEZ QUE UTILIZO LOS SERVICIOS DE pRESTIGIA.COM Y HASTA EL MOMENTO ES MUY SATISFACTORIA LA OPERACION, ESPERO SEA IGUAL CUANDO LLEGUE AL HOTEL. GRACIAS!
HELLO! I RECEIVED THE CONFIRMATION OF MY RESERVATION, IT IS THE FIRST TIME THAT I USE THE SERVICES OF pRESTIGIA.COM AND UP TO THE MOMENT THE OPERATION IS VERY SATISFACTORY, I HOPE IT WILL BE THE SAME WHEN I ARRIVE AT THE HOTEL. THANK YOU!
I had never booked a hotel before so I was somewhat confused, but did get it booked
Best price for the same dates and hotel than other known webs!
Really easy the booking was most uncomplicated. First time I have used this website.
It was all good and easy and i can't complain - although I'm still confused if i pay the rest of the amount upon arrival or why i only had to pay a fee. A little confusing
Easy to use and good price.
Straightforward site and confirmation received promptly.
The booking through the site was straightforward. Few clicks and it was done. Confirmation received right away.
Perfect, best price looking for this hotel
Thank you so much
It was easy to book and I know I found the best rate
1st time user. Got the lowest price overall love it!
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

