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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,348 reviews

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NL
1 review
0 helpful votes
Follow Jordy I.
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Quick and easy, lowest price for this particular hotel. Would recommend.

Date of experience: July 25, 2022
California
1 review
0 helpful votes
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Very easy to read, view, and select the property and rooms of choice.

Date of experience: July 25, 2022
Spain
1 review
0 helpful votes
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It was quite easy, hope the hotel I've booked it wil fulfils my expectations

Date of experience: July 25, 2022
France
1 review
0 helpful votes
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No speak French its too difficult to speak with you

Date of experience: July 25, 2022
India
1 review
0 helpful votes
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Quick and easy experience
July 25, 2022

Quick and easy experience. Website was easy to use.

Date of experience: July 25, 2022
California
1 review
0 helpful votes
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I'm satisfied with my experience, i will definitely use prestigia again

Date of experience: July 24, 2022
Illinois
1 review
0 helpful votes
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So far so good
July 25, 2022

So far so good. Good price and the site works well. I'm a little concerned because the phone number is not in the US and we will just have to wait to see if the reservation actually goes through and I could confirm the reservation with the hotel directly.

Date of experience: July 24, 2022
Australia
1 review
0 helpful votes
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It was Quick and easy and found a good deal. Definitely recommend it.

Date of experience: July 24, 2022
Argentina
1 review
0 helpful votes
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Todo
July 24, 2022

Todo
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Herramientas
Cerca de 223.000.000 resultados (0,52 segundos)
Español
Inglés
HOLA! RECIBI LA CONFIRMACION DE MI RESERVA, ES LA PRIMERA VEZ QUE UTILIZO LOS SERVICIOS DE pRESTIGIA.COM Y HASTA EL MOMENTO ES MUY SATISFACTORIA LA OPERACION, ESPERO SEA IGUAL CUANDO LLEGUE AL HOTEL. GRACIAS!
HELLO! I RECEIVED THE CONFIRMATION OF MY RESERVATION, IT IS THE FIRST TIME THAT I USE THE SERVICES OF pRESTIGIA.COM AND UP TO THE MOMENT THE OPERATION IS VERY SATISFACTORY, I HOPE IT WILL BE THE SAME WHEN I ARRIVE AT THE HOTEL. THANK YOU!

Date of experience: July 24, 2022
New York
2 reviews
0 helpful votes
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I had never booked a hotel before so I was somewhat...
July 24, 2022
Updated review

I had never booked a hotel before so I was somewhat confused, but did get it booked

Date of experience: July 24, 2022

Quick and easy
July 24, 2022
Previous review

Quick and easy

Date of experience: July 24, 2022
Georgia
1 review
0 helpful votes
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Great booking process
July 24, 2022

Great booking process. It was a breeze to go through.

Date of experience: July 24, 2022
Spain
1 review
0 helpful votes
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Best price for the same dates and hotel than other known webs!

Date of experience: July 24, 2022
GB
1 review
0 helpful votes
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Really easy the booking was most uncomplicated. First time I have used this website.

Date of experience: July 23, 2022
Denmark
1 review
0 helpful votes
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It was all good and easy and i can't complain - although I'm still confused if i pay the rest of the amount upon arrival or why i only had to pay a fee. A little confusing

Date of experience: July 23, 2022
GB
1 review
0 helpful votes
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Easy to use and good price
July 23, 2022

Easy to use and good price.
Straightforward site and confirmation received promptly.

Date of experience: July 23, 2022
Texas
1 review
0 helpful votes
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The booking through the site was straightforward. Few clicks and it was done. Confirmation received right away.

Date of experience: July 22, 2022
Spain
1 review
0 helpful votes
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Perfect, best price looking for this hotel
Thank you so much

Date of experience: July 22, 2022
Nevada
1 review
0 helpful votes
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It was easy to book and I know I found the best rate

Date of experience: July 22, 2022
Spain
1 review
0 helpful votes
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Kind of weird that it asked whether I received confirmation in the confirmation email.

Date of experience: July 22, 2022
New York
1 review
0 helpful votes
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1st time user
July 22, 2022

1st time user. Got the lowest price overall love it!

Date of experience: July 22, 2022