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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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The hotel charges a resort fee of $39/night and it is unclear if this fee is included in the price I paid with Prestigia. I am worried I will have a surprise fee when I arrive at the hotel.
Excellent service, easy to navigate easy to book..
I am planning a trip to Graceland and Prestigia provided all the information which I was able to compare other websites too. Having the information provided for me I was able to decide and book what was best for me. The booking process was quick and easy.
All good easy sight to use and great value! Looking forward to our stay and will use this site again in the future
The website was blocked as spam multiple times. It was. We difficult to book.
Very happy with this app thank you and happy to have a place for our family confirmed
Easy but sitejabber requires a lot of feedback for a reservation I thought was already booked.
Quick and easy.
I would appreciate one large bed in my room. I forgot to request it during the booking.
Excellent experience. Would definitely used again.
Easy experience, no trouble, process quickly. Super excited
Fast and easy way to book I was able to book this within three minutes.
Booking completed with no issues. You're welcome. Character limit
Prestigia offered me a great price when booking. I expect not find any additional charges when arrives to hotel.
Hopeless no mention of additional transaction charges levied on my credit card. I won't be using the service in future.
Perfect experience, very easy to book your booking,
Relatively booking process but the room details, options and potential additional charges where not very clear
The amount displayed in the booking is DIFFERENT with the amount been charged. Not sure about the hidden charges since I'm still waiting for them to reply my email
Great price and appreciate the refundable option-will be sure to check this booking site again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members