On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Très facile de réserver notre hôtel via ce site.
Expérience très satisfaisante. Je le recommande.
Det er gået godt og hurtigt og nemt.
Det håber jeg også er i orden
Easy Booking for a good price and also included the breakfast for the whole family
Nice prices, easy way of reserving.
I'm looking forward to reserve more trips from this platform
The experience was okay. I am glad they broke down the bed sizes
Great experience so far this it's great prices, quite straightforward and easy to use
Good price and email response was fast with confirmation email
Quick check out. Explain hotel fees and charges. $$
Very easy to navigate and a superb deal booked last minute.
Easy to do online.
Price was excellent.
Hope to have a great trip!
Booking online is very simple. I prefer to wait until the end of the stay to write my impressions.
Easy to find and good experience, good price. Thank you
Good and fast experience waiting to check in and see reality
It's very help ful and reasonable price to compare to others
Simple and easy to use and helps to watch a video of you
The hotel charges a resort fee of $39/night and it is unclear if this fee is included in the price I paid with Prestigia. I am worried I will have a surprise fee when I arrive at the hotel.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Hotels Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members