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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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First time I have used your site and it was quick and easy to securer the booking
I stayed at a resort that flooded. The manager was willing to reimburse my money. When prestigia was made aware, they would not reimburse my money. They stated they would credit me for a future stay. When I sent them the information, they still wouldn't credit me. Please don't use their service. You can't speak to a human being and they will not work with you.
Awsome it was fast and easy i am happy with it. Probably will be using this site every-time i book something
I searched a few sources and your rate was the lowest!
Good price, all quick and easy, demand for 50 characters unreasonable
Muy bien todo lo que hasta ahora he podido hacer en términos de reseva
No option to pay at the accommodation, everything else fine
First time user and things are good at this point. I will describe my experience further when I return from my trip.
My experience with Prestigia was excellent. I will wait for my hotel stay experience to have a complete view of the Prestigia's superior service.
Great experience nothing to say excepted thank you!
Frost time I have booked with Prestigia. Very easy, thanks.
Works great! Great deals! Thank you and I would recommend to anyone
Nice and quick, great prices and gave me all the important information I needed
Very easy to use and great value. Would highly recommend.
Very good, excellent service……………………………………………………..
Very easy so far hopefully my reservation go great as well.
You really should just include taxes and fees in the listed price. The taxes in Las Vegas are huge and not including them in the room rate is very misleading for people who may not travel as much, which I'd imagine is the demographic you're hoping to appeal to more. Listing the base rate and then hiding the rate with taxes and fees behind an 'i' link only makes you look scammy.
Tutto molto semplice e veloce. Ricevuto conferma in pochissimi minuti. Spero tutto bene anche in futuro
Easy to book! Looking forward to future trip and will leave another review of how the reservations go!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members