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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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I still haven't receive my booking reference and invoice
The price is cheaper than other websites
Good service, easy to book, just to find recipts etc is not easy and the costs on creditcard was higher then on the reservation.
So far good experience, only hope we don't face issues when arrive at the hotel.
Great experience but this survey sucks because I can't submit it without fifty character. What a waste of time for me write this and for you to read this.
Cheap price, quick and easy to use but nervous about online reviews incase refund is requires
Easy to book reservation. Love the option to cancel if needed.
Great prices! L very happy I took the extra time to search!
Easy to follow and best price. Thank you so much! Look forward to using the site again in the future.
Very easy and good pricing! Very excited for my trip!
All perfect, user friendly website and interesting offers
It was a great experience using your services. I love the discounted rates you are offering and I hope this will bring you more clients. I certainly will use your services again and will spread the good rates to other friends/colleagues.
The booking was straight forward.
Looking forward to my stay as its for my birthday
Excelente recomendación y proceso sencillo de registro plenamente recomendado
It was fine until I had to type this dumb thing. No need for a 50 character limit no one has that kind of time.
Easy to use, Good information, great prices and easy to reserve
It was a great professional one and so easy to use
Good, helpful, professional
Looking forward to stay there in vacation
I am really satisfied with your servicesl. Quick Response and ab very good offer. I would recommend it to others
Great, easy to use and best prices compared to other booking sites.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members